Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
My absolute favorite phone ive ever owned
on August 22, 2022
Posted by: SnerdBurglar
from Atlanta, GA
Expertise:Intermediate
Ive had this a few months and I absolutely love this. Weight and balance are just right, battery life is amazing, the camera really did amaze me with the color accuracy and resolution. Its taken a few drops in a thin leather case and no damage at all. This hands down is the best phone ive ever owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Watch out creack screen edge
on August 21, 2022
Posted by: Samsung lover
from Buena park CA
Expertise:Intermediate
When i getting out of car i drop phone accidentally.it was light drop. But when i saw screen .i got surprised I figured maybe a little scratched .But
It cracked on me.even i had phone case.Edge screen did not strong
enough.It is super nice phone.
One drop no mercy. I got stuck with 3 years.so be aware
It cracked on me.even i had phone case.Edge screen did not strong
enough.It is super nice phone.
One drop no mercy. I got stuck with 3 years.so be aware
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 23, 2022
Hello. Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link to a screen protector for your device that would pair nicely with the case you mentioned. Also, it sounds as if your Galaxy S22 Ultra is still under warranty, so I’ve linked that below as well. Please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Galaxy S22 Ultra Screen Protector Mobile Accessories - EF-US908CTEGUS | Samsung US
smsng.us/Warranty-Info
Galaxy S22 Ultra Screen Protector Mobile Accessories - EF-US908CTEGUS | Samsung US
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on August 20, 2022
Posted by: digital99
from San Jose, Ca 95136
Expertise:Intermediate
Why does the battery only show 85%?
I have enjoyed using the new Samsung...very nice.
I have enjoyed using the new Samsung...very nice.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic camera and great features!
on August 20, 2022
Posted by: Nastia
from Wylie, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been obsessed with the camera of this phone, been able to take some amazing photos and videos! The zoom is incredible (included a photo to show a 1X photo and then one zoomed in to the building). The features are amazing too, the stylus is super useful for me and I love the display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2022
Posted by: Awhite
from Ga
I've had this phone for several months. It is wonderful. The features works well. So many features. I loved my note 9. This is a whole nother level and more. Beautiful pictures. I have the s22ultra 1tb. I also bought the z fold 2. I like this better.. I could get use to the fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Cameras are outstanding
on August 17, 2022
Posted by: BA Sharps
from Dallas, TX
Expertise:Intermediate
Phone arrived on time, well packaged, everything transferred from my old phone to the new phone flawlessly. Really like the faster Processor. Wish it ha a place for a Micro-SD card like my 'Note20 Ultra 5G' had in it. Overall, happy with the upgrade.The S22 Ultra is the same size as my 'Note 20 Ultra 5G' phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great but easily compromised
on August 16, 2022
Posted by: S22hater
from Doesn't matter they can mock location lol
Expertise:Intermediate
I thought it was the best phone when I got it until someone started hacking it and I realized the pen has features for air control where someone can mock your location and even while in safe mode they can control it in the background accepting any terms they want without your acknowledge
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 18, 2022
Hello. Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. Please reach out to Samsung Support, attached below, for assistance with air control. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 11, 2022
Posted by: Samsung Fan
from KCMO
[This review was collected as part of a promotion.] I have had my phone for several months and I love it! Battery lasts all day, it is super fast when looking for things and very user friendly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US