Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
every Thing I hoped For
on October 6, 2022
Posted by: Atomony Raine
from philadelphia ,PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I had bought this about a month back to upgrade from My A71 4G. its useful as an artist and photographer. runs amazingly even if I'm on battery saver and playing Pubg (Max Graphics) or minecraft pocket edition.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 5, 2022
Posted by: Caliche
from Tampa, fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it a week ago , so far so good, loving it so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need battery help
on October 5, 2022
Posted by: Gigi
from Kansas
Expertise:Intermediate
I wish the battery life was longer!! I have to charge several times a day. I've followed what's recommended to extend battery life too. I have a life saving app on mine so I really need it to have a reliable phone with great battery
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Gigi,
Thank you for your review of the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Oversized junk
on October 5, 2022
Posted by: Abqchad73
Oversized junk that is too propritory that it will not work many apps including any virus apps. Even refuses to accept less than 5 star rating
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links below that should help with the connection of your device. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links below that should help with the connection of your device. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, user friendly. Bye iphone!!
on October 5, 2022
Posted by: mobilephotographer93
from Minneapolis, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my iPhone 13 pro max for the S22 Ultra because I am tired of apple products and how far behind they are technically. I am actually able to customize my phone how I want. I am a big mobile photographer and I love the camera on my s22 ultra, the 13 pro max does have a good camera though, I'll give Apple that. I do not regret my decision to switch and with Samsung switch, the process going to Samsung was smooth and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just okay
on October 5, 2022
Posted by: Jlove
from Chicago
Can't tell the difference in performance between my G21 ultra and my new G22 ultra except for stylus pen. Need to work on picture quality on low light setting. My daughter's iPhone 12 performs whole lot better in dim light.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my S pen
on October 5, 2022
Posted by: ElRoastbeef
from Miami Florida
Expertise:Expert
[This review was collected as part of a promotion.] So I'm loving the new galaxy S22 ultra. I have never had an ultra till now and let me tell you. I love this phone, I was pretty bummed out the notes were cancelled but all you guys did was rebrand the note to the S22 Ultra. Love that the pen delay is mostly gone, the touch is flawless. Love the size of my phone is perfect. The processing speed is amazing and the memory is crazy. I know I chose the bb 500gb as I was unable to find the 1tb memory one. Regardless you guys did amazing with the phone. The one major draw back is the battery life. For a phone this powerful I think the battery should last way longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Data drops constantly
on October 5, 2022
Posted by: Josh
The phone loses data connection from your network and has to be restarted constantly. Not the first Samsung phone to have issues with this. It's a really expensive brick that can't operate outside of your home wifi, every update they put out makes it disconnect more..
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Josh,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached some links below that should help with the connection of your device. Also, it sounds as if your Galaxy S22 Ultra is still under warranty, so I’ve attached the link to our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached some links below that should help with the connection of your device. Also, it sounds as if your Galaxy S22 Ultra is still under warranty, so I’ve attached the link to our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US