Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Great phone
on October 14, 2022
Posted by: Liloyjovis
from Seattle, WA
Expertise:Expert
[This review was collected as part of a promotion.] Super awesome phone. I love tge features. And the look. Its super big wirh great screen quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22Ultra
on October 14, 2022
Posted by: Zwng
from Norwood，MA
Expertise:Expert
[This review was collected as part of a promotion.] Very good ， camera is amazing. The system is also very smoth
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Should have kept my s10+ and waited for the next.
on October 13, 2022
Posted by: Mgent
from TN
Expertise:Expert
[This review was collected as part of a promotion.] Yeah, the phone itself is of course gorgeous and as premium feeling and looking as any other Galaxy flagship, but it lacks that extra bit of something to make me say WOW! Coming from my s10+, I could hardly tell a difference at all (except a few features from my s10+ had been removed...expandable storage, I'm looking at you, the camera was better, and the screen was bigger...also, there's this pen that nobody asked for...I would have rather had extra battery in that space). Battery life is similar to what I was getting before...design ui is the same as my s10+, almost everything is the same. Which is why I'd recommend either waiting for pricing on this to hit rock bottom, or wait if you can.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Mgent,
Thank you for your view of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in design and functionality. I've attached some videos from our YouTube Channel that show some of the awesome features of your device. If you need any assistance, please reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for your view of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in design and functionality. I've attached some videos from our YouTube Channel that show some of the awesome features of your device. If you need any assistance, please reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever!!
on October 13, 2022
Posted by: Serena
from Vallejo california
Expertise:Intermediate
[This review was collected as part of a promotion.] Love my new phone was able to take pics in hawaii that I never would have been able to catch before
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 13, 2022
Posted by: Power user
from Cabot, AR
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, battery could be a bit better for power users
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone on the market hands down.
on October 12, 2022
Posted by: Pufflower
from Irvine 92618
Expertise:Expert
[This review was collected as part of a promotion.] More features and better support along with good customer care, it goes a long way. Samsung forever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Gear phone
on October 12, 2022
Posted by: SSGDEAL
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my phone for 3 months, The phone has had some battery issues but through updates it seems to have been solved. It does have Bluetooth connectivity issues like disconnecting from car radio and even my watch. Overall though the phone has been amazing to work with.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Powerful phone with poor battery optimization
on October 12, 2022
Posted by: Nate
from Gloucester, NJ
Expertise:Expert
[This review was collected as part of a promotion.] As the title states, the phone is very capable of doing everything as advertised. The problem is the battery life and the device's ability to optimize my usage. I have had to factory reset my phone twice due to poor optimization. For example, the first factory reset was due to the 'nearby service' being on in the background 24/7 causing extreme heating and rapid battery drainage. At the moment my phone is currently using 100% of its CPU since updating to the latest version of the one UI Beta. Other than the optimization of the phone everything else is fine.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Nate,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US