Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
1
Bad phone
on November 6, 2022
Posted by: Victor
Bad battery life. Drops calls. Bad internet connections, very limited reception. Calls don't ring through.
Response from Samsung USBy Bethany, Social Commerce, November 7, 2022
Hi Victor,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the battery, connectivity, and dropped calls you've experienced. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone is unable to make or receive calls (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the battery, connectivity, and dropped calls you've experienced. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone is unable to make or receive calls (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Made The Switch
on November 5, 2022
Posted by: Javi
from California
Expertise:Intermediate
I made the change from iPhone to Samsung and at first it was a bit to get used to but after getting used to the phone it became amazing with limitless customization I learn new ways to personalize my phone every day it was a great choice and I guarantee this phone does not disappoint
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on November 5, 2022
Posted by: Shantel
from Las vegas
I dont like I can't customize my notifications. My email, text, etc are all the same sound and I don't like that
Response from Samsung USBy Bethany, Social Commerce, November 7, 2022
Hi Shantel,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached a link that will help you customize your notifications. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached a link that will help you customize your notifications. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Very fragile
on November 4, 2022
Posted by: Triple G
I bought my 22 Ultra s few months ago. Ordered a case and took it to work the 1st day without the waiting in case. Had it in my baggy front pocket and it cracked the rear glass the 1st day of owning it. I don't understand why such a fragile glass is used on the top of the line phone. Not a happy camper...
Response from Samsung USBy Bethany, Social Commerce, November 8, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to give our consumers the best in design and functionality. I've attached a link to a screen protector that will go with your new device. Also, the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Accessories, Chargers & Cases | Galaxy S22 Ultra | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to give our consumers the best in design and functionality. I've attached a link to a screen protector that will go with your new device. Also, the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Accessories, Chargers & Cases | Galaxy S22 Ultra | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Bad
on November 4, 2022
Posted by: Bianca
from Utha
Expertise:Expert
I bought this 2 months ago, battery problems and cracked screen
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 6, 2022
Hi Bianca,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Also below is the link to Samsung Repair Services, please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Also below is the link to Samsung Repair Services, please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Super, awesome phone!!
on November 3, 2022
Posted by: Lugerhead1
I got my new S22 Ultra about 3 weeks ago. It has been so much fun getting to know how to work the super camera system, and all the great things on this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung keeps outdoing phone excellence.
on November 3, 2022
Posted by: bullyboy
from Caguas,PR
Expertise:Intermediate
I'm a fan... I had a note 9... I've traded to S22 Ultra...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Title reviewed.
on November 1, 2022
Posted by: Merle
Expertise:Intermediate
I like the size of my screen, plus the camera is amazing.
I would recommend this to a friend!
Features
3
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US