Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
You don't need a telescope or binoculars great cam
on November 13, 2022
Posted by: Hari
Expertise:Intermediate
I bought this about 8 months ago. I feel it is the best phone I have owned the camera is out of the world
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera!
on November 12, 2022
Posted by: Anonymous
from West Palm Beach
Expertise:Expert
I upgraded from my pixel 5 around 3 weeks now and so far im enjoying my s22 ultra!! The camera is amazing and everything fells so smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Go with the flat screen instead
on November 12, 2022
Posted by: rando345
from Colorado
Expertise:Expert
Hate the curved screen so much. If I could get the 10x zoom camera on a flat screen of do that over this curved screen any day. Curved screen seem like a marketing-driven anti-feature. I'll never buy one again but for now I keep using the s22u.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hi Rando345,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra.
At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra.
At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on November 11, 2022
Posted by: D nice
from Midland tx
Expertise:Intermediate
It's perfect in every way that I need it to be, size speed, and the pin is extra cool!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life and features.
on November 11, 2022
Posted by: Abby
I got this phone 1 1/2 week ago. The battery life is terrible, terrible, terrible... I work 9hr days. I'm on my phone during my 30min lunch and I have 2 10min breaks. So 50 mins I'm on my phone in 9hrs when I leave work my phone is between 50-56% battery life. I have almost all the apps set to receive no notifications, I have all the apps closed, nothing running in the background, i have went to the settings and went to battery and device care and optimized it.. If you need something with long battery life this phone is not for you. I need battery life I'm disappointed by the battery life. The specs say something totally different then what it really is.. I do love the camera, the screen size is nice and some of the features on the phone great. I like how i can write on the screen with the spin and itnwill type what i write thats cool.. It works well besides the battery.
Response from Samsung USBy Bethany, Social Commerce, November 14, 2022
Hello. Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to innovate and improve on the design and functionality of our products. We're thrilled you love your camera! I’ve attached some links that offer troubleshooting steps you can take to increase the battery life of your device. Please reach out to Samsung Support, attached below, for further assistance. Thank you for being a valued customer. –Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com) smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com) smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase
on November 11, 2022
Posted by: Lingood
from Jacksonville, Fl
Expertise:Intermediate
I bought this a week or so ago. Still getting used to it. I don't care for the distorted emojis however. They look good until you add them to you text msgs. Not like the clear images I got with my Galaxy 8+. But overall, this is a great phone. I love the size. The camera is impressive. I'm still learning of all the potential benefits the phone has to offer.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I wouldn’t buy
on November 10, 2022
Posted by: Donna
Expertise:Expert
I wish I had not gotten the phone. A lot of hardware / software issues.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 11, 2022
Hi Donna,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. It sounds as if your device is still under warranty, so I've linked our warranty department below. Please reach out to them, and or Samsung Support for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. It sounds as if your device is still under warranty, so I've linked our warranty department below. Please reach out to them, and or Samsung Support for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on November 10, 2022
Posted by: J Mo
from Pittsburgh, PA
Expertise:Expert
Hands down the best phone ever. The camera is amazing and I love the pen with all of its functions.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US