Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
Unmount internal storage
on November 17, 2022
Posted by: Peet
Have the s22 ultra now for 5 months. Great phone, but now all of a sudden when I want to open a WhatsApp video or photo it gives me a notification of unable to download or open due to not enough memory, I have more than enough memory available but it tells me to unmount internal storage as a disk drive.
Written by a customer while visiting Samsung US
Customer Rating
3
Ehhh
on November 16, 2022
Posted by: Deeona
I bought this phone before it even was out. The commercials made the camera sound outstanding. It is fantastic for outdoor pictures. But for inside pictures are dark and/or blurred. I always have to edit them to make the inside photo better. Also it doesn't come with a plug, just a cord. For the price, I shouldn't have to buy a plug to charge my phone.
Response from Samsung USBy Bethany, Social Commerce, November 17, 2022
Hi Deeona,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we continue leading the charge on innovation. I've attached some videos from Samsung's YouTube channel that show the awesome features of your camera. Also, an article that gives tips on how to achieve the best shot. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Camera settings for Samsung Galaxy phones
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
Adjust the ultra-low brightness level on the Galaxy S22, S22+, or S22 Ultra | Samsung US - YouTube
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we continue leading the charge on innovation. I've attached some videos from Samsung's YouTube channel that show the awesome features of your camera. Also, an article that gives tips on how to achieve the best shot. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Camera settings for Samsung Galaxy phones
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
Adjust the ultra-low brightness level on the Galaxy S22, S22+, or S22 Ultra | Samsung US - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 16, 2022
Posted by: Melvin
I've had this wonderful phone for over a month now and it has been a godsend. It's fast, the clarity is great, and it also takes the best pictures that I have done.
Written by a customer while visiting Samsung US
Customer Rating
1
sorry Samsung
on November 16, 2022
Posted by: Cosmo712
As an retired Tier 2 cellular phone expert, I always gravitated towards either Motorola or Samsung, (Not an iPerson) having models from S5 forward. I'm seriously rethinking that however, as starting with S7,S10,S20 and finally S22 Ultra, they all seem to have that " you are offline" appear and no factory reset seems to cure it. I'm surprised that Samsung doesn't have a class action lawsuit against them for this issue as they all do it. I'm on my 2nd S22 Ultra since April of 2022. I had an option recently to either get the 2nd S22 Ultra or an iPhone 14, something I'm now regretting....
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from a Galaxy S8 plus
on November 16, 2022
Posted by: DivinesLady
I bought this phone a month ago for my husband and myself. We upgraded from a Galaxy S8 plus. We really like this phone. It's faster than what we had and the feature that is my favorite is the s-pen. I also like all the things you can do to customize your phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏 👌
on November 15, 2022
Posted by: Yeimy
from Georgia
Expertise:Intermediate
I bought this 6 months ago and I'm in love with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone could do so much
on November 14, 2022
Posted by: Llefury
Love my note 10 can't wait til I get the 22, super fast load
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on November 13, 2022
Posted by: BK37Baseball
from Tampa, FL
Expertise:Expert
I have had my Galaxy S22 ULTRA now for a little over a month. I would highly recommend this device to anyone. THE SAMSUNG GALAXY 22 ULTRA CHECKS ALL THE BOXES!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US