Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
3
Connectivity issues
on December 2, 2022
Posted by: Gabrielludwig1975
from Oshkosh Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] When I leave a wifi signal it stays in 4g or lower for a long time, I normally turn off the cellular data then back on to get it to switch quicker.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 2, 2022
Hi Gabrielludwig1975,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to give our consumers the best in design and functionality. I've attached a link that should help concerning the connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to give our consumers the best in design and functionality. I've attached a link that should help concerning the connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 1, 2022
Posted by: Stratus
from Diamondhead, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the phone for a while, very durable and man an Otterbox really helps this thing not crack!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on December 1, 2022
Posted by: Jordan
from Texas
Expertise:Expert
Trash. I would give it 0 stars if I could. Battery life is literally only good for 8 hours. Good luck figuring out how to change and save the 15 different notification tones on this brick. The camera is good, but other than that, it is trash. Wont stay connected to my brand new vehicle. When in Android connect mode on the vehicle, multiple apps are blocked from being used. Support is laughable at best.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hi Jordan,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we continue to bring our consumers the best in design and functionality. I've attached some links that should help with your notifications, connectivity, and battery life of your device. Please reach out to Samsung Support, also below, if further assistance is needed. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we continue to bring our consumers the best in design and functionality. I've attached some links that should help with your notifications, connectivity, and battery life of your device. Please reach out to Samsung Support, also below, if further assistance is needed. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
S21+ ultra is a killer device.
on December 1, 2022
Posted by: Mark
from Fuquay
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so use to getting the Samsung Notes phones but decided to get the S21+ Ultra and have been a fan ever since. I will not go with any other device or brand. Samsung has always been stand up in the phone business and will stick with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, little expensive
on December 1, 2022
Posted by: Phani
from Novi, MI
Expertise:Expert
[This review was collected as part of a promotion.] I bought a couple of days ago and I do like the features. However I find the phone to be expensive than competitors phones.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 2, 2022
Hi Phani,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We are glad you're enjoying the features! Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We are glad you're enjoying the features! Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Astronomical!
on December 1, 2022
Posted by: KillaCam11
from Fort Worth, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The 10X zoom is incredible. Can literally capture astronomy photography down to craters on the moon and Mars as a red plant without a telescope! Used with a telescope I have an amazing picture of Saturn. Plus the ease of use ans phone and Dex with a monitor is no reason to even use a laptop anymore and slowly eliminating the need for other devices (camera and laptop) so well worth it! The only downside is much heavier than any device I've owned so that is a little backward in time move from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features and constant updates
on December 1, 2022
Posted by: Jimbo
from Florida Kissimmee
Expertise:Expert
[This review was collected as part of a promotion.] I'm so satisfied I think I will hold on to this phone until the wheels fall off
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on December 1, 2022
Posted by: Mani2k0
from Cleveland ohio
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about a week ago and i'm loving every stepp of using this device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US