Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Phenomenal screen quality
on April 11, 2022
Posted by: McGillicuddy
[This review was collected as part of a promotion.] Amazing screen quality. Great videos and gaming experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, horrendous battery life
on April 11, 2022
Posted by: Mattj
Expertise:Expert
[This review was collected as part of a promotion.] The phone itself is amazing. I'm coming from Note 20 Ultra.
But the battery life is beyond horrendous. I am getting less battery life than my 2 year old note 20 Ultra. I can't last one day of use. The battery drains way too much with the screen off! I am not sure what to do to fix this issue
But the battery life is beyond horrendous. I am getting less battery life than my 2 year old note 20 Ultra. I can't last one day of use. The battery drains way too much with the screen off! I am not sure what to do to fix this issue
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 21, 2022
Hi Mattj,
Thank you for contacting us about this and for loving the product despite the issue you're having. We sincerely apologize for the inconvenience this has caused you, as your Galaxy S22 Ultra depletes its battery life quickly. I understand how essential it is to enjoy your device without worrying about its shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144426408
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse!
on April 11, 2022
Posted by: Bernie
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phobe for about 2 weeks and so far I'm loving it! Coming from the s10, the s22 ultra is a substantial upgrade! I actually noticed how fast it charges (given the proper charging block). This is my first ever galaxy note while not being called a galaxy note lol. The s pen really is beneficial as far as making quick notes to just doodling! Also, the s pen can be used to take pictures which is big win! All in all if you own a galaxy phone and looking to upgrade? This beast of a phone is a no brainer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the added pen!
on April 11, 2022
Posted by: thenerd56
from Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I love to stay up to date with the newest phones! I'm loving this one! The pen is fantastic! It makes some features so much easier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy fun phone to use
on April 11, 2022
Posted by: Gti337boricua
from Deltona
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the phone, looks great easy to use fun to use, pics look great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The power user's best friend
on April 11, 2022
Posted by: viren
from Keene,NH
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung Galaxy S22 Ultra combines the best of the Galaxy S Ultra with the best of the Galaxy Note Ultra to check off almost all the boxes for power users. In addition to top specs and extensively-supported, feature-packed software, the Galaxy S22 Ultra boasts the S Pen and a plethora of productivity tools unmatched by the competition. While it's somewhat lacking in soul, that doesn't take away from the technical marvel that is the Galaxy S22 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality
on April 11, 2022
Posted by: litlkittykat
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I never usually pre-order phones and I wait until one comes out, but this phone caught my eye. I was bummed to see that Samsung did away with the Note series, so I initially opted for the S21 Ultra. However, when I found out they created this phone, I had to purchase it. I traded my old phone in and I would do it again. The display of the phone is gorgeous - everything is clear and bright. I love the multiple phones and uses for the camera display and how vivid each picture is.
The S-pen on this phone is as good as any other pen and I utilize it all the time. The battery life is also great, since the battery optimization makes sure you are not using any unnecessary apps in the background while you're on your phone. Overall, I love the quality of my phone and I think it's an amazing compact computer that fits in my pocket
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 11, 2022
Posted by: Anonymous
from Illinois Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I am so happy with this phone, Great phone with many features suitable for my work
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US