Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
S Pen and Cudtomization + Camera
on December 17, 2022
Posted by: Rush
from Frisco, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone at the start of October, an upgrade from my previous S9, this phone is honestly really amazing, the S pen has allowed me to make doodles on my calender and take notes efficiently, not to mention the calender app itself and all of the Samsung apps being somewhat compatible with my already in use Google services is a great added bonus! The Camera quality is just amazing, wish great photos and crisp quality, as a photographer this is very much appreciated when I'm not carry my main cameras, it is always great to be able yo trust my phone as a backup, Samsung has done an astounding job and I hope the s23 delivers just as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in a long time
on December 17, 2022
Posted by: Dusty
from Harrison AR
Expertise:Expert
[This review was collected as part of a promotion.] I'm upgrading from the note 9 and after about a month with the Galaxy s22 ultra I have no regrets on upgrading. It is hands down the best phone I have ever had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been buying the S Series
on December 17, 2022
Posted by: Lottieboi
from High Point, NC
Expertise:Expert
[This review was collected as part of a promotion.] Once again the S series keeps impressing me, I have been buying since the original note
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone charges terribly after a short time
on December 17, 2022
Posted by: Ross
from Lyndon il
Expertise:Intermediate
I haven't had this phone long at all and it is already terrible at charging. I had the Samsung galaxy s10 before this and the chargers went bad very quickly. I'm very disappointed that instead of fixing the end of the charger that goes bad they decided to put the bad end on both sides of the charging cable.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Ross,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached a couple links that should help with the charging of your device. Also below is Samsung Support. Please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached a couple links that should help with the charging of your device. Also below is Samsung Support. Please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s22 ultra 512
on December 17, 2022
Posted by: Vegastaper
from Las vegas nv.
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone smart phone wish everyone was as smart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed and interface
on December 17, 2022
Posted by: Deejayprof
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone a week ago and wish I had gotten it earlier. The 12GB RAM makes the phone fly and I can't but say Samsung made the beast out of this interface
The pen is cool, screen is large and it's easy to navigate through the phone
I recommend it 100x
The pen is cool, screen is large and it's easy to navigate through the phone
I recommend it 100x
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on December 17, 2022
Posted by: Lisaa12
from Dothan,al
[This review was collected as part of a promotion.] I bought few weeks ago. I LOVE THE CAMERA AWESOME AWESOME CAMERA. BATTERY LIFE IS NEEDS WORK. BUT SO FAR I AM IN LOVE
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It's a brick!
on December 17, 2022
Posted by: Lunchmoney 26
Got it in February loved it till June it hasn't worked right since was my first and last samsung unless somebody makes it right.
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US