Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
Great phone! Wish features were easier to learn
on December 21, 2022
Posted by: ThePsychedelicFrog
from San antonio Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Have had this phone for about 2 months now. I am still learning new features every now and then and know there are more things I can unlock and do with it but there is no self learning app on the phone itself that can have you learn the features as you go. If they could make a game like app that has you basically train and learn the features as you go that would be great.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth it
on December 21, 2022
Posted by: tyryl2
Expertise:Beginner
Battery is significantly worse than the Galaxy 21 Ultra that I traded in. The scanner always seems to be blurry even though I just got the device. I really wish I kept my old phone
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 23, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone!
on December 21, 2022
Posted by: Daeni
[This review was collected as part of a promotion.] I purchased this phone a month ago for the camera quality and have yet to be disappointed. The only downside of this phone is the no additional storage system, i.e. SD card.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera!
on December 21, 2022
Posted by: Simply_Unsimple
from Wenatchee, WA
[This review was collected as part of a promotion.] I bought this in place of my S20 Ultra. I didn't think that there would be any kind of difference, but the camera is to a whole new level. The picture quality this S22 Ultra takes is breathtaking! I have always been a samsung galaxy s series loyal fan, this just proves why, these are the best of the best over any other brand, without a doubt!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coming from the s21 ultra, loved the new stylus!
on December 21, 2022
Posted by: DQ88
from Houston,TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The s21 Ultra was a grate device, but definitely the pen felt as an after thought! With s22 ultra went back to being seamlessly incorporated, plus all the features loved from the previous Note phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S22 ULTRA for so many reasons
on December 20, 2022
Posted by: Saber and Makamae
from Las Vegas NV
Expertise:Intermediate
I am extremely happy with my S22 Ultra. It does everything I need in my business and makes my personal life easier than ever. Snap shot and sending it to my agent is a Snap. Scan and shoot. Link my emails to text messages and send files in a new York minute. Translate any language and send very personal greetings to friends anywhere in the world. It makes me look intelligent and caring about my friends which I do. The camera is the best I have used night or day and the stability of taking a photo is exceptional. Had a drink 🍸 or two no problem taking a picture. Steady as it goes. There are many more reasons. Samsung Galaxy S22 ULTRA is number one in my book. I can't wait to see what they come up with next. Keep the peddle to the meddle. Keep up the great work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on December 20, 2022
Posted by: MrsMobbs
from Little Rock, AR
Expertise:Intermediate
[This review was collected as part of a promotion.] Just got this phone with Google FI, so far very impressed with the quality and appearance. Switching from my S9 was a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 20, 2022
Posted by: Big Bismark
from Florida, Fort Lauderdale
Expertise:Expert
[This review was collected as part of a promotion.] I've had my phone since it came out and I still love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US