Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Good phone
on March 22, 2022
Posted by: Rockfish63
from North East Maryland
Expertise:Intermediate
I us my for work and take pics of my work my is looks great
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 24, 2022
Posted by: Laura_15
from Cleveland,OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought last month just to upgrade my note10+ camera.... I love this new phone pictures....
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on March 24, 2022
Posted by: BigBluey
from Salt Lake City, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] I am a die hard Samsung fan. I have had been an S model fan for the past 7 years and have loved all the phones I've had. The S22 Ultra is the perfect merge between the S and Note models. The camera array is integrated well and much less noticeable than the S21 Ultras. The variable screen refresh is great and saves battery when looking at things like photos but beefs up when I'm watching movies or playing games. Overall, a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My New Favorite Phone Does Everything
on March 24, 2022
Posted by: Karma
from New York
Expertise:Expert
[This review was collected as part of a promotion.] Got this phone a month ago still figuring out features no issues so far but it's pretty much the best of the best that's currently out in the phone market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome camera
on March 28, 2022
Posted by: Tazzy
from Unites States
Expertise:Intermediate
I was a little disappointed by the battery after doing some moderate usage today, but I haven't had the chance to compare day to day use. The main reason I decided to write a review is because this phone is quite uncomfortable to hold... The square corners just don't have a good feel and dig into your palms when holding it. It is almost to the point where I've considered returning it. Will give it a little more time though so I can test out the phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Charles, Samsung Care, April 7, 2022
Hi Tazzy. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra; the battery does not last long. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Perhaps using a case might improve the handling of the phone against the corners. Here are some links for more details to help you maximize the device's potential.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
S22 cover
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=s22%20cover&sort=relevance&size=30&category=Accessories
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144379414
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
S22 cover
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=s22%20cover&sort=relevance&size=30&category=Accessories
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144379414
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 29, 2022
Posted by: Bill
from Philadelphia suburbs
Expertise:Intermediate
I have only had my Galaxy S22 Ultra for about a week now and I am still learning/playing with all the features. It's going to take a while to become familiar with everything this phone as to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not hype as is look
on March 29, 2022
Posted by: Donna
Expertise:Intermediate
The battery for s22 ultra is terrible, I dont even watch video just regular use but I have to charged twice a day. The led notification was taken away, I like the S pen and camera other than that nothing to brag about. I probably return this device and settle for s21.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Charles, Samsung Care, April 1, 2022
Hi Donna. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra; the battery does not last the whole day. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links to help maximize the battery.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
User's manual/ Notifications / Page 173
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
User's manual/ Notifications / Page 173
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on March 29, 2022
Posted by: Waltstep
from Jersey City, NJ
Expertise:Intermediate
I traded this phone up from a Samsung Galaxy S9 and I am enthralled. I love it!
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US