Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Great features
on July 15, 2023
Posted by: Cougarslivers
I bought this yesterday and I’m definitely in love with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A workhorse of a phone.
on July 13, 2023
Posted by: SCINFI
from Lexington Kentucky
Expertise:Expert
I've owned my S22 ultra with an OtterBox case and a pvc screen protector 14 months.
I absolutely love the functionality of this device. The S Pen is amazing for writing the quick note or remote for the camera.
As I work in nasty environments it has proven itself time and time again. I would say the screen is tough as nails I've dropped it on gravel face down, from 30ft up on a balcony and into the toilet( don't ask ).
I've not got one scratch on the camera lenses through all of that.
I do have two problems. The first is a daily reset is necessary due to sluggish performance. The second is that I have serious doubts on the performance of the camera. My work phone is a regular S22 and it's photos are so much better than my S22 ultra. I've found that the Samsung a53 takes better photos than this S22 ultra.
All in all I would recommend the entire S22 line but the s pen is what sells this S22 ultra above the S22 plus.
I absolutely love the functionality of this device. The S Pen is amazing for writing the quick note or remote for the camera.
As I work in nasty environments it has proven itself time and time again. I would say the screen is tough as nails I've dropped it on gravel face down, from 30ft up on a balcony and into the toilet( don't ask ).
I've not got one scratch on the camera lenses through all of that.
I do have two problems. The first is a daily reset is necessary due to sluggish performance. The second is that I have serious doubts on the performance of the camera. My work phone is a regular S22 and it's photos are so much better than my S22 ultra. I've found that the Samsung a53 takes better photos than this S22 ultra.
All in all I would recommend the entire S22 line but the s pen is what sells this S22 ultra above the S22 plus.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 11, 2023
Posted by: Kamala
from Opelousas,LA
Expertise:Expert
so Happy it is really happening Amen For The First Amen!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love the quality
on July 6, 2023
Posted by: Badassblue47
from Dalton Ga
Expertise:Intermediate
I'm wanting to get this phone now if possible so I hope I get it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Useless once the June 2023 update was pushed out
on June 27, 2023
Posted by: Nicky D
Buyer beware at the moment! The update just pushed out is awful. My phone almost never has service now, the battery drains super fast. I hope they fix this soon because my phone is now basically useless and I have only had it a year.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 28, 2023
Hey Nicky D, thank you for your feedback on your Samsung Galaxy S22 Ultra. We would be more than happy to help you troubleshoot the software update on your device. We have provided a link to the Samsung Support Team to help walk you through any steps necessary to get your device to full functionality again so you can enjoy the amazing features. We appreciate you being a Samsung customer and are here to assist you at your convenience. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and features
on June 27, 2023
Posted by: Chile Bo
from Pecos, TX, USA
Expertise:Intermediate
I'm trying to buy that phone, it's awesome , way better than iphone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 24, 2023
Posted by: Mayhem1129
from Bristol Va.
Expertise:Intermediate
Hoping this is the phone for me, this site made it super easy to find.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Battery failed
on June 14, 2023
Posted by: Seadug
from Connecticut
Expertise:Intermediate
I have had this phone for less than 1 year and the battery failed. It takes great pictures and was working well right up until it failed.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 16, 2023
Hey there Seadug, thank you for reaching out to us with your feedback on your Samsung Galaxy S22 Ultra. We completely understand wanting to have full day battery and know that your device is going to go the distance with you. Given the stated time of ownership, we will include a link for your that has the full manufacturer warranty and links to the Samsung Support Team and Customer Care+ Team to help you with any warranty claim you would like to make. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
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Samsung Support
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Facebook
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Written by a customer while visiting Samsung US