Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Awesome Ultra
on March 8, 2022
Posted by: Miltspooon
from Toledo, OH
Expertise:Expert
I have had this phone about a month. I really like it. It is very fast. I like the size very much. The display is the best so far. And, like all Samsung products it works well with all of them. The best thing about Samsung is the Trade in process. Samsung, as always, has hit another high.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features.
on March 12, 2022
Posted by: CA66
from Carolina, PR
Expertise:Beginner
Excellent features. So happy with the phone. One of my best purchases.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Battery
on April 9, 2022
Posted by: Switcher in Alabama
from Alabama
Expertise:Intermediate
I didn’t have the phone long enough to fully enjoy any new features but, other than the S-pen and the better camera, I’m not sure there were any. The biggest reason I traded my Samsung Ultra for an iPhone 13 Pro Max (sorry, bye bye Android) was battery life. Out of the box I was having to charge my battery twice per day, no better than the 2 year old S10 I traded in. It also got very very hot at times. I was running the same basic apps too. I’ve been looking for an excuse to jump. Thankfully, Samsung provided it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
No memory expansion slot!!??!!
on May 5, 2022
Posted by: Thunk
from Apex, NC
If I knew it didn't have a memory slot before I ordered I wouldn't have ordered it. You got me this time, but now I know better. Other than that, no complaints except for the battery life.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic camera and great features!
on August 20, 2022
Posted by: Nastia
from Wylie, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been obsessed with the camera of this phone, been able to take some amazing photos and videos! The zoom is incredible (included a photo to show a 1X photo and then one zoomed in to the building). The features are amazing too, the stylus is super useful for me and I love the display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My S22 Ultra is having a lot of problems
on August 22, 2022
Posted by: Dnegami
from Fort Worth-TX
Expertise:Expert
My S22 ultra is having a lot of problems: don't have button for video calling which I am waiting due my son from Army's training call home. SO UPSET AND DISAPPOINTED. Why??? Even my trade in S9 Galaxy have video call button. Also, a lot of functions lost. My husband phone have the video call function. I need an answer about this ASAP
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 25, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. You can use the video calling feature via Google Duo. It’s an app that allows for video chat and it comes preinstalled on most Galaxy devices. If you haven’t seen it on your device, make sure to check the Google folder on the Apps screen. You could also reach out to Samsung Support, attached below for assistance with it. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 18, 2022
Posted by: Edward
Note returns!
Great feature and love the color and the pen
Great feature and love the color and the pen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing but PROBLEMS
on April 9, 2022
Posted by: Matt
Expertise:Expert
Front facing camera makes a buzzing sound and the camera is unusable at times. 5G signal is dropping on a daily basis. I want my Note 20 Ultra 5G back that NEVER had problems...
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US