Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
Good phone
on December 27, 2022
Posted by: KittyKats
from Oregon
[This review was collected as part of a promotion.] There have been a few issues: #1 the speakerphone becomes distorted coming down from elevation and you have to pop the card slot to relieve it. (I had to do some research to find that out). #2 I am constantly getting "you are offline" wethere i am using wifi or not. I bought the unlocked version so it wouldn't be specifically tied to one network.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great premium Flagship phone, with S-Pen.
on December 27, 2022
Posted by: Official_SAM_BOS
from Boston,MA
Expertise:Expert
[This review was collected as part of a promotion.] Having owned this phone for about a year now, I it's pretty good. Camera- Although I don't use the camera that often, I'm impressed with the quality of photos that I'm able to take. Crisp, clean shots are achieveable in this phone. Sound- It's okay; I feel like it's lacking bass. It sounds very "light" to me; even with the Dolby atmos engaged, I don't hear much difference. Battery- It usually lasts 12-14 Hours for me before needing a recharge, and I like that I can recharge in a pinch. I like that I can charge other devices with the Wireless power share feature.
Display- It's big and colorful. I feel like it's the same if not better than my previous phone (Note 20U).
Overall 4.5/5
Display- It's big and colorful. I feel like it's the same if not better than my previous phone (Note 20U).
Overall 4.5/5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I think I made a mistake
on December 27, 2022
Posted by: Lynn
I had the galaxy 21 ultra and LOVED it. Wanted to upgrade to the 22 ultra and really wish I would not have done it. I can not customize /personalize the background on my messages like I did on the 21. It is a pain in the butt to personalize the ringtones for contacts, the auto correct is ridiculous. It will allow curse words but if I want to say christ it wants to automatically change it to christmas!
Response from Samsung USBy Bethany, Social Commerce, January 3, 2023
Hi Lynn,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your critiques as we strive to innovate and improve on our product design and functionality. I've attached a couple links that will help you to customize your device. If you'd like to remove Predictive Text, please go to Settings, General Management, Keyboard, Samsung Keyboard Settings. Then you'll see an option for Predictive Text, slide it off so that no blue is showing. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Customize themes and icons on your Galaxy phone or tablet (samsung.com)
Customize your phone's font settings (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your critiques as we strive to innovate and improve on our product design and functionality. I've attached a couple links that will help you to customize your device. If you'd like to remove Predictive Text, please go to Settings, General Management, Keyboard, Samsung Keyboard Settings. Then you'll see an option for Predictive Text, slide it off so that no blue is showing. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Customize themes and icons on your Galaxy phone or tablet (samsung.com)
Customize your phone's font settings (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 27, 2022
Posted by: Nonna
from LOGAN, UTAH
Expertise:Expert
[This review was collected as part of a promotion.] I pre-order this S22 Ultra and have loved it ever since. Great powerhouse of a phone! Not as crazy about the Android 13 update. I think things are harder to find within settings. Look and feel of the One UI 5 is beautiful however!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever made
on December 27, 2022
Posted by: Rasel
from Hackensack, New Jersey, USA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this one with anotjer Galaxy S22 phone. OMG both of these phone have great features. Camera is really really good. Sound quality, Built in design, software performance and Outer Look just superb. After 7 months stilL same performance. It's Internal security updates also very effective. Thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with nice financial
on December 27, 2022
Posted by: ALAADDIN
from Manhattan New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I buy my s22 ultra on March 2022 but everyday I find new Features is very nice phone and you can trust your phone now can do any thing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 26, 2022
Posted by: Sunshine31709
from Americus, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone back in August and I'm so in love with it. So many features and take the best pictures..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phone's out there
on December 26, 2022
Posted by: Mekehwon
from Minneapolis
Expertise:Intermediate
[This review was collected as part of a promotion.] I have used this phone for over six months , if you're looking for a new phone I advise you go for a22 ultra.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US