Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Great features 👏
on January 7, 2023
Posted by: Jarvis784
from Louisiana
Expertise:Intermediate
Am so in love with my galaxy s22 ultra 😍. Works perfectly fine and smooth
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, love the features
on January 7, 2023
Posted by: QueenSwitchblade
from California
Bought it because I war looking to upgrade from my S10+ and I absolutely love it, really enjoying the features and the multiple camera lenses. All in all, worth the price and worth upgrading if you're looking to do so 😊... being able to use the pen to take pictures is probably my favorite feature!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jack of all trades
on January 6, 2023
Posted by: Ricky
from Los Angeles
Expertise:Expert
I love it but if I had one let down is that, it's so good, it's almost boring. Camera is amazing ans I love it for gaming.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
JUNK
on January 5, 2023
Posted by: Bonbon
from Madison, wi
Expertise:Expert
One of the worst phone I have had with Samsung. I never get all 5 bars like I have with all of my other samsung phones. Very disappointing and can't do anything about so stuck with this JUNK for 2 years
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi Bonbon,
Thank you for your assessment on the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to innovate and improve on the product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a couple links that should help with the connectivity of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your assessment on the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to innovate and improve on the product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a couple links that should help with the connectivity of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Don't like
on January 4, 2023
Posted by: mertskirose
Keeps disconnecting from internet. Liked my S10 better.
Response from Samsung USBy Bethany, Social Commerce, January 5, 2023
Hi Mertskirose,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the connectivity of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the connectivity of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Slick
on January 4, 2023
Posted by: Canyouhearmenow
from Indiana
Expertise:Intermediate
I'm happy I chose this phone..I love it!! The screen and the quality of pictures is on point..
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on January 3, 2023
Posted by: Pamwag
from New Orleans, La
Expertise:Intermediate
So far I really like it. Haven't had it that long but the camera is great and the phone quality is excellent! Love the photo editing features!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Very good features
on January 3, 2023
Posted by: Ron1904
from Dallas, TX
Expertise:Intermediate
The phone is great except for the very poor battery life
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, January 5, 2023
Hi Ron1904,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Also below is Samsung Support, please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Also below is Samsung Support, please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US