Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
The Perfect Phone
on March 9, 2022
Posted by: Trusty
from Texas
This phone has about everything you could ever want out of a phone. This is my first real purchase of a brand new Samsung phone and I'm super impressed coming from a Used Samsung Note 9. Here are some of my favorite features:
- Amazing batter that last all day even in moderate use
- An outstanding camera to take beautiful and stunning photos with
- Fast and smooth system performance without any lag to report
- Awesome UI with features I didn't even know existed!
- Amazing batter that last all day even in moderate use
- An outstanding camera to take beautiful and stunning photos with
- Fast and smooth system performance without any lag to report
- Awesome UI with features I didn't even know existed!
My only complaint is non-expandable storage really. Overall, this phone is 100% worth your money and I'm proud to be the owner of a Samsung S22 Ultra! ❤
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Ultra
on March 8, 2022
Posted by: Miltspooon
from Toledo, OH
Expertise:Expert
I have had this phone about a month. I really like it. It is very fast. I like the size very much. The display is the best so far. And, like all Samsung products it works well with all of them. The best thing about Samsung is the Trade in process. Samsung, as always, has hit another high.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best
on March 7, 2022
Posted by: Casey
from Elko, NV
Expertise:Intermediate
I miss my s21 ultra
The battery life sucks! The phone doesn't last through the day. My s21 would last at least 1.5 days or more doing the same things. Also the speaker is muffled and sounds fuzzy. Super disappointing bc I love Samsung products.
The battery life sucks! The phone doesn't last through the day. My s21 would last at least 1.5 days or more doing the same things. Also the speaker is muffled and sounds fuzzy. Super disappointing bc I love Samsung products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Lacking in several key areas
on March 6, 2022
Posted by: SueChem
from CT
I received my S22 Ulta on pre-order and was super excited. It is a beautiful phone, However there are some issues that are causing problems.
The biggest problem is that there is no way in the network settings to tell the phone to default to 4G. So when I'm driving in areas with poor 5G coverage, my music and navigation sound like I'm listening to an AM radio station driving out of range. I'm worried if I'm really in the woods I will be completely offline.
The second problem is battery life isn't really better than the 2 year old Note 10+ I traded in! My battery isn't even making it through the day, especially if I do a video call of any type.
The third problem is the sound right out of the phone speaker is terrible. Even at max volume it sounds muffled and tinny.
The last problem, that I know isn't 100% Samsung's fault, is that some apps are having issues. For example, I can't see anyone's Bitmoji on SnapMap. Other people reported this as well.
The cameras are awesome, but I don't think they're way better than the S21 equivalent.
Cons:
Network customization and connection
Battery life
Sound
Compatibility
Network customization and connection
Battery life
Sound
Compatibility
Pros
Has an S pen
Cameras are awesome
Has an S pen
Cameras are awesome
Overall, at this moment I wish I had stuck with my Note 10±! Bummer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
six stars
on March 5, 2022
Posted by: goat385
from Salt Lake City, UT
Expertise:Expert
the best of the best. it was really hard to pick a color but the white one is drop dead gorge
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's heavy like a brick
on March 5, 2022
Posted by: Miyu
from CA
Expertise:Expert
I love the size and weight of my Note 10 and I've been using Note series for many years.I passed on the Note20 because its too big and heavy, S22 Ultra is even worst. It is wide (hard to hold) and it is very heavy that my hand and arm actually feeling sore after 10 minutes of use and thats before I even put a case on. So what's the point of the good lens & the Note pen if I don't even want to hold the phone for over 2 minutes? Also the size it's just to big and seems very awkward when you're holding against your ear or put it in the back pocket. I love getting new phones but this is the first one that I feel like I should just keep my old phone.
Please please, make something lighter but still have the Note pen. You did it before , you can make it in the future.
Please please, make something lighter but still have the Note pen. You did it before , you can make it in the future.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (34) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
6 out of
6)
Design
4.9
Features
4.9
Performance
4.9
Value
4.4