Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Call it the "Note 22"
on March 26, 2022
Posted by: DTaibi
from Elkridge, MD
Expertise:Expert
I just upgraded from the Note 9 to the S22 Ultra. And it is a very natural transition. The S22 Ultra really should be called the "Note 22"!
It has an even nicer S-pen built-in to the body just like the Note 9. It is super fast with no lag, and it has more memory so I can have open 100 Chrome tabs like I often do with out the phone slowing down. I also like how Android Auto and the Google Assistant are built into the OS now and work out of the box.
It really is an awesome phone and I highly recommend it for those who loved the Note series of phones!
-Dan
It has an even nicer S-pen built-in to the body just like the Note 9. It is super fast with no lag, and it has more memory so I can have open 100 Chrome tabs like I often do with out the phone slowing down. I also like how Android Auto and the Google Assistant are built into the OS now and work out of the box.
It really is an awesome phone and I highly recommend it for those who loved the Note series of phones!
-Dan
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery goes fast
on March 26, 2022
Posted by: Rivas
from Illinois
I trend my s20 ultra to s22 ultra but the battery goes fast i can't used my phone all day , bad
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 11, 2022
Hi Rivas,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this may have caused you, as you're having issues with the battery life on your Galaxy S22 Ultra. I understand how essential it is to enjoy using your device to its maximum potential without worrying about the shelf life. Please know that we are continually improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144391249
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as note9
on March 25, 2022
Posted by: Johns
from Ohio
Expertise:Intermediate
I have had my S22 ultra for 3 weeks and so far I want my note 9 back. The finger print scan does NOT work 80% of the time. I have reset it numerous times with no gain in usability. Other software changes are redundant or aggravating forcing me to redo/retype my objective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The New Note
on March 25, 2022
Posted by: NavyDoc
from USA
Expertise:Intermediate
I have had the 22 Ultra for a few weeks now, it's way fater than my previous Note 10+ and the camera in it is absolutely amazing. I'm an amateur photographer who likes knowing I can use my phone when I dont have my camera with me to capture an amazing photograph. The trade of my Note 10+ made this purchase next to nothing and I couldn't turn down the offer from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchased!
on March 24, 2022
Posted by: MagCrafts
from Las Cruces NM
Expertise:Beginner
[This review was collected as part of a promotion.] This phone is phenomenal!!! Smarter than the smartest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone that can't be beat!
on March 24, 2022
Posted by: Samsungfriend17
from Port Huron, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I've had my Galaxy for a few weeks now and remembered why I love my Samsung. The camera is phenomenal and can take excellent pictures. The best display anyone could ask for. My battery life is a dream! I take my phone everywhere I go! Thank you Samsung for making such an amazing device!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything they said it would be
on March 24, 2022
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered. Reserved. Wasn't disappointed. Camera rocks. Screen is vivid and snappy. Processes super quick. Photo editing and features are insane. It's quick. Battery lasts. Love it. All.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My New Favorite Phone Does Everything
on March 24, 2022
Posted by: Karma
from New York
Expertise:Expert
[This review was collected as part of a promotion.] Got this phone a month ago still figuring out features no issues so far but it's pretty much the best of the best that's currently out in the phone market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US