Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Awesome phone
on March 30, 2022
Posted by: Sassy
from Michigan
Expertise:Intermediate
Love my new Galaxy S22 Ultra , my husband bought it for me for a surprise. I was all I can say is just love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out there
on March 29, 2022
Posted by: Awas22
from Michigan
I got this phone 2 weeks a go I love it samsung is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This Model makes me feel bad about Samsung
on March 29, 2022
Posted by: MK2022
from Los Angeles
Expertise:Expert
I gave up my Galaxy S10+ which is the best model i ever had to this bad S22Ultra model.
First battery life sucks i need to charge twice a day for brand new phone it is not usual.
Two it is frozen multiple times with high ram unit.
This model makes me want to change my mind to IOS.
First battery life sucks i need to charge twice a day for brand new phone it is not usual.
Two it is frozen multiple times with high ram unit.
This model makes me want to change my mind to IOS.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Charles, Samsung Care, March 31, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links to help you out.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
How to keep your galaxy phone from slowing down https://www.samsung.com/us/support/answer/ANS00078985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144354543
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
How to keep your galaxy phone from slowing down https://www.samsung.com/us/support/answer/ANS00078985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144354543
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on March 29, 2022
Posted by: Waltstep
from Jersey City, NJ
Expertise:Intermediate
I traded this phone up from a Samsung Galaxy S9 and I am enthralled. I love it!
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design!!
on March 29, 2022
Posted by: Luvmydogs
from Indianapolis,In
I'm very pleased i got this phone has lots of features and love you can take pictures at night.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not hype as is look
on March 29, 2022
Posted by: Donna
Expertise:Intermediate
The battery for s22 ultra is terrible, I dont even watch video just regular use but I have to charged twice a day. The led notification was taken away, I like the S pen and camera other than that nothing to brag about. I probably return this device and settle for s21.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Charles, Samsung Care, April 1, 2022
Hi Donna. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra; the battery does not last the whole day. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links to help maximize the battery.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
User's manual/ Notifications / Page 173
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
Apps are draining the battery on galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001388/
User's manual/ Notifications / Page 173
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on March 29, 2022
Posted by: Jass89
from Atlanta, GA
Expertise:Intermediate
I preordered this phone, once I received it, I was happy with most of the features. Did not like that I had to purchase a charger separately, and the headphone jack missing is not a deal breaker but would have been nice. My biggest issue is that a lot of the popular filters and effects on tiktok, one of the biggest apps right now, do not work on this phone! They all worked fine with my previous LG phone but more than half the time I cannot use a filter or effect because it is not compatible with this phone!
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Forever
on March 29, 2022
Posted by: Die2live
from Raleigh, NC
Expertise:Expert
I purchased the phone a little over a month ago and was told I may receive it in April. While I was okay with this, the phone ended up coming over a month earlier than expected. The phone itself is a work of art, from the sleek design to the quality of the camera and the array of features. I was a little disappointed that the 3d scan feature was not included in the phone as I teach engineering and would have used the feature to provide mutiple real world lessons in surfacing using the created models.
While I do not use my phone every minute of the day, I do find that theb2 day battery life that includes over 3 hours of high processing and video conferences more than meets my expectations.
I have used galaxy products from the release of the second generation and have never left or have been disappointed. The note feature that I have been satisfied with is another notable mention for the S22 Ultra. If you like to work with a stylus like I do, you would not be disappointed.
Every user I encounter thatbgot "the fruit" phone always has some comment about their great features. Just remember, Samsung has had these features long before the renaming of them existed.
Samsung, keep breaking boundaries and setting the bar while the other guys catch up. Overall, great phone!
While I do not use my phone every minute of the day, I do find that theb2 day battery life that includes over 3 hours of high processing and video conferences more than meets my expectations.
I have used galaxy products from the release of the second generation and have never left or have been disappointed. The note feature that I have been satisfied with is another notable mention for the S22 Ultra. If you like to work with a stylus like I do, you would not be disappointed.
Every user I encounter thatbgot "the fruit" phone always has some comment about their great features. Just remember, Samsung has had these features long before the renaming of them existed.
Samsung, keep breaking boundaries and setting the bar while the other guys catch up. Overall, great phone!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US