Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
4
Excellent choice but.....
on June 13, 2022
Posted by: tallyhoe43
from Wichita, Ks
Expertise:Expert
I've had my phone for about 2 weeks now and all the features are exceptional! It even has a pen like my Note 9 which is very handy. However, the only con to the phone is the vibration on it. Not strong at all! I've done extensive research to see if it could be made go harder. No luck. I work in aircraft and depend on the intensity of the vibration for notifications or calls. It gets extremely loud in production. Other than that particular issue, the phone is spot on with everything else. Especially the camera!! If vibration intensity is not an issue for you, then the S22 Ultra is the phone for you!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY S22 ULTRA
on June 12, 2022
Posted by: Haztrav
from Eighty-four, Pa
Expertise:Expert
I brought the s22 ultra about a month ago and I absolutely love it...I am so glad I did...It is the most amazing phone I have ever used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Samsung is the best company I love
on June 10, 2022
Posted by: Nour
from New haven ct
Expertise:Beginner
I love Samsung company they sell a nice phones and laptops and TVs on the property have they are nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No SD card slot
on June 7, 2022
Posted by: Mike
from New Orleans
Expertise:Expert
It's a shame that Samsung has chosen to not a an SD slot for expandable memory. This is one of the biggest reasons why most people buy Samsung phones.
Unfortunately this move will end up costing Samsung customers. I know several people who left Apple phones and now you have joined them. I hope in the future you bring the SD slot back.
Regards
A loyal customer
A loyal customer
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy Michael Mynxx, Social Commerce, June 13, 2022
Hi Mike, Thank you for your feedback on The Samsung Galaxy S22 Ultra. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. We do value your opinion and take every review into consideration for future products and features. Thanks again for being a Samsung customer.
-Michael
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10!
on June 7, 2022
Posted by: Tom Waz
from Manchester, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few months ago and it's been absolutely amazing.
The photo quality, battery life, and processing speed is the best!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 7, 2022
Posted by: John
from New York
Expertise:Intermediate
Good product - really love the product quality and features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am excited about my phone!
on June 5, 2022
Posted by: Valery
from New York
2 weeks ago I bought my cell phone and I am very happy with it!! I'm still poking around, I mean getting to know my phone and so far I haven't had any problems. Well, only that in the diagnostics it doesn't notice when I connect the wireless charger but everything else is fine for now.
I love my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 5, 2022
Posted by: Furnituremaan
from Texas
I bought mine in February and only had minor fixable problems. I have T-Mobile service and don't know if that makes a difference with the exception of the battery issues my phone is awesome NO other issues, I traded my S9+ now that was a Phone with issues and had to replace it once, but I kept it for years. Their is know such thing as perfect not in people or manufactured products, anything bought when item 1st comes out is going to have issues its called Trial and Error my advice would be give Samsung a chance to work out the bugs bc when it's tested and No issues were found that's how they base the phone, it's obvious after times of use if their are any problems it will show up then so except it and do what you need to do to solve the issue and move on, all things in life have problems if you've been around very long you should understand this. God Bless all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US