Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Camera, sound, speed, and love the screen as well
on February 5, 2023
Posted by: Jrocca5891
from Grove, Ok
Expertise:Intermediate
It's a great phone I love everything about it. So many things you can do with it. It's cutting edge. Camera is so 🔥 tho.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 1, 2023
Posted by: Unknown
from Pennsylvania
Expertise:Intermediate
This phone is great. The only downside I have is that whenever I pull out the S pen, it always says that it is not connected for S features so I have to stick it back in and reconnect it every time. Also, the phones battery life isn't so super. I used to have a A32 5g and the battery lasted at most 2-3 day. With this phone, it lasts only a day.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No charging adapter
on January 31, 2023
Posted by: danh
from Florida
There is no charging adapter, have to buy at other place.
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, February 3, 2023
Hi Danh...Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we continue leading the charge on innovation. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. If you need any assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
POWERHOUSE
on January 31, 2023
Posted by: Digitalx313
from Detroit,MI
Expertise:Expert
Been buying Samsung flagships for about 8 years now and I thought the Note 20 Ultra was the best phone they ever made! It was until they created the S22 Ultra! This phone is absolutely AMAZING in every way! Im a camera fan and have seen Samsung make it better every year and this camera setup is second to none...and now we have Expert Raw which makes editing a blast and a huge forward leap in quality...the screen is amazing but Samsung has always made the best screens and the vision boost is very cool and helps in sunlight...the power of the phone makes EVERY app on google play run with ease and majority of gaming you can run at full tilt...looking forward to see what the S23 Ultra has in store but for now Im VERY SATISFIED!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
pop up any time note pad!
on January 31, 2023
Posted by: Chadderbob Pepperjack
I love my s22 ultra ! I love it so much I bought 2 of them one for personal and one for work!
Written by a customer while visiting Samsung US
Customer Rating
5
any time pop up note pad , legal quality doc scan
on January 31, 2023
Posted by: chadderbob pepperjack
I bought the s22 ultra I love it! It is so easy to use for my work pothead pen out and a note pad pops up even if thacreen is off and your phone is locked! You can also get legal quality scan documents with your s22 ultra ! I need that alot for doctor reports and stuff for my work it's ready grate I would be lost with out it so lost that I bought 2 of the s 22 ultra one for work and one for personal use!
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but . . .
on January 30, 2023
Posted by: Ladynole73
from Holly Springs, NC
Expertise:Intermediate
Love the phone. Battery is ridiculous. Have to recharge at least 3x daily. Problem began within 3 months. Did every thing suggested just kept getting wirse.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, January 31, 2023
Hi Ladynole73,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
S22 sucks
on January 30, 2023
Posted by: Torrance
from Oceanside,ca
Expertise:Intermediate
I got this s22 ultra a few weeks ago. It turn out that this was the biggest mistake I made in 2023. The battery dies very quick, it keep deleting apps
from my home screen, the Wi-Fi runs super slow even with the 5g. The phone also stop charging at times. I know things happen but after a few weeks and this what I have to put up with after the money I spent. THIS PHONE SUCKS!!!
from my home screen, the Wi-Fi runs super slow even with the 5g. The phone also stop charging at times. I know things happen but after a few weeks and this what I have to put up with after the money I spent. THIS PHONE SUCKS!!!
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 31, 2023
Hi Torrance,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the battery, speed and connectivity of your device. Also, since it sounds as if your phone is still under warranty, I've linked our warranty department as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the battery, speed and connectivity of your device. Also, since it sounds as if your phone is still under warranty, I've linked our warranty department as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US