Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
1
Poor performance
on June 30, 2022
Posted by: Caro
from New Mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and the quality of my photos and videos are extremely poor. The phone lags and overheats. This phone is garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. we have provided some links below that might be of use to you. Thanks again for being a Samsung customer.
Use the Camera app on the Galaxy S22 series:
https://www.samsung.com/us/support/answer/ANS00090243/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Use the Camera app on the Galaxy S22 series:
https://www.samsung.com/us/support/answer/ANS00090243/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera I've ever owned
on June 29, 2022
Posted by: Tokeybear420
from Orangeburg sc
Expertise:Beginner
[This review was collected as part of a promotion.] Bought this about a month ago and it's paid for itself already. I'm in love with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Man is it fast
on June 29, 2022
Posted by: Blair
from Cypress Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Man so fast can't even explain how I feel. It's like every day something new and cool
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome features!
on June 29, 2022
Posted by: samsungUser4lyfe
from las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] Best android phone. Came from iPhone 13 pro max and like it better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing
on June 29, 2022
Posted by: Coneo
from Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've ever owned, 0 flaws it is just amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung phone ever made.
on June 29, 2022
Posted by: Gyrator
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since February and I can definitely say it's the best phone I've ever had. I switched to this from the buggy mess that was the Pixel 6 Pro. Samsung's software is just more polished, consistent, reliable, and feature rich than any other Android OEM at the moment. Speaking of software, Samsung has also become the best when it comes to delivering software updates as well. Even beating Google themselves. It's really impressive considering they used to be one of the worst in that department. The cameras are really good. I'd say the rear cameras and video are equally as good as the Pixel 6 Pro if not better in certain situations. The selfie camera is significantly better on the S22 Ultra though. Megapixels absolutely matter when it comes to the front camera these days. The only con I have about this phone is battery life. While it can definitely get me through a day, I just feel like it could be better. It's only slightly better than the mediocre battery life on the Pixel 6 Pro. Would be nice if we could get iPhone like battery on Android. What makes up for the battery is the pretty fast charging this phone is capable of. Overall I'd give this phone a 9/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've ever had
on June 29, 2022
Posted by: Rumplestiltskin
from Minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my phones and try to get the nicest newest one as often as possible. This one is the best one I've ever had. I wish it was more water/steam resistant. It has such a good water resistant rating (ipa? Idk) but sometimes having in the bathroom playing music during a shower will cause a notification to pop up warning me of water in the charging port.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera - processing speed and perfect size.
on June 29, 2022
Posted by: Christian P
from Arverne, NY
[This review was collected as part of a promotion.] Purchased the S22 through pre orde.. It's a good size phone, any bigger and the camera is great! The processor speed is amazing for me since I upgraded from a Samsung Galaxy S9+.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US