Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
3
Disappointed
on July 6, 2022
Posted by: talkasneeded
from garner, nc
Expertise:Intermediate
Great phone for pics. Exceptions: large and heavy to carry. Battery life is less than 2 days as advertised (esp if you have a social media acct & play games). Drop calls tooooo many times due to what is classified as insufficient wifi connection. That is bogus. Checked with Internet company and had everything tested. Phone is notorius for dropping my calls and it is frustrating when talking with important businesses like doctors and attorneys. Does not fit comfortably in pant pockets.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 21, 2022
Hello Talkasneeded,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it helps to keep us on our A game regarding what our consumers want. I’m attaching a couple links that should help regarding your battery life. Also one that will be of assistance with your connectivity. As always please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Issues with mobile network connection on Samsung phone or tablet
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
Contact Us | Official Samsung Support US
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it helps to keep us on our A game regarding what our consumers want. I’m attaching a couple links that should help regarding your battery life. Also one that will be of assistance with your connectivity. As always please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Issues with mobile network connection on Samsung phone or tablet
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
Contact Us | Official Samsung Support US
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappoints
on July 5, 2022
Posted by: BackwoodB127
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] I've had the phone for a while now, and it's honestly the best phone out. The s pen is always amazing and all the litte things it can do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 5, 2022
Posted by: Mike
from Philadelphia
Expertise:Intermediate
I got my phone with a discount through the trade-in program, upgrading after about 2 years. Cant speak to whether this is a worth while upgrade from last year's 21. But it definitely doesn't disappoint. Only complaints I have is finding a screen protector. Other than that, all the things people have complained about when it comes to the phone, I havent experienced. I recommend it if you're looking to upgrade and can afford.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera!
on July 4, 2022
Posted by: Raven
from North Carolina
Expertise:Intermediate
I have never bought a brand new, current, cell phone before. I usually was given one as a hand me down by my adult kids in their 20's when they upgraded. But I had a trip planned to Alaska & wanted the latest camera. I've always used Samsung galaxies before, so I splurged as a treat. I like that I'm already familiar with the layout & functions. I really only bought it for the updated camera because it's easier to use than the point & shoot stand alone cameras, & I love the ease of editing, sharing, & printing. But the camera was the quality I was expecting & I'm super happy with it. Gives crisp, clear pics & video. Love the zoom lenses. I've always loved photography, & used a Nikon D90 in the past, which I realize is old now. But this phone gives me the same crispness of that Nikon with much more ease of use, & of course is much lighter to carry around. I've included some pics. But I am absolutely happy with the phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on July 4, 2022
Posted by: Luvmys22ultra
from Las Vegas Nevada
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple of months ago and I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone!
on July 2, 2022
Posted by: GMoney
from Wisconsin
I traded my galaxy s20fe for this because I felt like the battery on my s20 was somewhat compromised by a work app I had to have in order to keep my job. This phone is way better and while it has a slightly longer battery life, I feel like Samsung could improve on the batteries in these things if they wanted to.
That said, I love the s-pen feature! I enjoy using the phone (on which I did not install the work app) and it's really cool! For those of you on here who have issues with water in your charging port, use an OtterBox case. They're excellent protection against such issues. Never had that issue, never will!
That said, I love the s-pen feature! I enjoy using the phone (on which I did not install the work app) and it's really cool! For those of you on here who have issues with water in your charging port, use an OtterBox case. They're excellent protection against such issues. Never had that issue, never will!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible baterry
on July 1, 2022
Posted by: Alma22
from Los angeles
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone and seems like the batery does not last at all .i had to be charging it like 4 times in the day at least go thru the day .its so annoying i used to love samsung for the reson that the battery was the best.now is trash
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 22, 2022
Hi Alma22,
Thank you for your review of the Samsung Galaxy S22 Ultra. Concerning the battery, I’m attaching a couple links that should be of use.
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Should you need further assistance please feel free to reach out to Samsung Support linked below. Thank you for being a valued customer. –Bethany
Thank you for your review of the Samsung Galaxy S22 Ultra. Concerning the battery, I’m attaching a couple links that should be of use.
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Should you need further assistance please feel free to reach out to Samsung Support linked below. Thank you for being a valued customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone. I will always stick with Samsung
on July 1, 2022
Posted by: Sosh1011
from Vernonia, Oregon
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a month and I really love it. I'm trying to get used to having a stylus again. Has a lot of camera's but they work really good, they take awesome pictures. I have had every galaxy since the galaxy 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US