Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Phantom White
Customer Rating
5
Love this phone
on July 19, 2022
Posted by: GUNNER
from Louisville, Ky
I have had a note 3, note 5, note 8, and a note 10 plus ! Loved all of them! Last yr I bought the Fold3 it was ok but I was missing the wonderful features of the note. Long story short I traded in my Fold 3 for the S22 Ultra and I am soo glad I did. I did lose money doing a trade in so early. It is what it is. I sometimes forget thw S22 Ultra , is not a note. It's great!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had in my life.
on July 18, 2022
Posted by: Maniacljedi
from San Antonio
Expertise:Expert
It was a toss up between this and the Google pixel pro 6, I chose the s22 ultra for the fact that it had a very updated stylus and as well as the Dex mode. The operating system for the Dex option is quicker than any other browser I have on any other device (Playstation, Xbox, tv) very smooth phone with half a terabyte.. battery consumption is pretty high, but I understand why, and to compensate for that, they offer the 25 watt super fast chargers which charges the phone fully in less than 40 minutes while on. 10/10 beautiful product, worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone Available
on July 18, 2022
Posted by: Mike
from Phoenix, AZ
Expertise:Expert
Samsung makes the best Android phones around. I swapped my s21 Ultra for a Google Pixel and regretted it. Needless to say, I'm BACK! Back to Samsung and now have the s22 Ultra.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone so far
on July 16, 2022
Posted by: page
from fort wayne
Expertise:Intermediate
I bought this phone about a month ago. I have not explored all the features yet but all that I have used have lived up to my expections
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Extremely disappointed
on July 16, 2022
Posted by: Echevarria
from New Jersey
Expertise:Expert
I bought a Samsung Galaxy s22 Ultra within the past two weeks and I am extremely disappointed. This phone the battery doesn't last not even a day, I have a Dexcom monitor sensor that this phone is not compatible with I ended up getting way less than my s20 Ultra. WHAT A DISAPPOINTMENT !!!!!!!!
What can I do I thought I was getting an upgrade not a DOWNGRADE
What can I do I thought I was getting an upgrade not a DOWNGRADE
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 27, 2022
Hi Echevarria,
We appreciate you taking the time to review the Galaxy S22 Ultra. We value all feedback as we strive to give our consumers the best in design and functionality. I’ve attached a couple links below regarding they battery. If you need any further assistance, please feel free to reach out to Samsung Support also attached below. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Galaxy S22 Ultra. We value all feedback as we strive to give our consumers the best in design and functionality. I’ve attached a couple links below regarding they battery. If you need any further assistance, please feel free to reach out to Samsung Support also attached below. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Superior phone with amazing specs
on July 15, 2022
Posted by: S Ortuno
from Houston, TX
Expertise:Expert
I'm a big Apple user who made the jump to Samsung. Let me start of with the screen. The screen is thee best screen I've seen on a mobile device. The colors pop, the size is perfect, and there's no notch! The sound quality is fine for me. I honestly don't need anything too loud. The cameras are freaking awesome but the shuttering lag bothers me. The one thing that makes this stand out from all phones (including iPhone) is the S-Pen. As a law enforcement officer I use this daily (I forget my pen sometimes lol). The S-Pen can be used for many things including taking pictures and taking notes/drawing.
To all my fellow iPhone users.. It's okay to leave the Apple ecosystem and try something new. I took the leap and I'm loving it.. even if people harass me over green bubbles lol
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is awful
on July 14, 2022
Posted by: Topher
from Sc
Expertise:Expert
I bought this phone almost a month ago, and the online reason I got it is my s21 ultra had a bad screen. It was the same price to trade it in and "upgrade" as it would have been to get screen fixed. This phone has been nothing but problems out the box. Glitchy, especially Google maps, the messenger to send texts doesn't function the way the old one did (won't let me forward things to multiple people) and the battery life has never not needed a charge before I make it to bed. Battery with out fail is always 25-30 by 8pm even if I'm not using phone. Other than that if you just want a phone with a great camera and a built in stylus this phone is for you.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce , July 26, 2022
Hi Topher,
Thank you for your review of the Samsung Galaxy S22 Ultra. We’re pleased you enjoy the camera and S Pen! I’ve attached a couple articles that should be of service regarding the battery. Also attached is the link to Samsung Support. Please feel free to reach out to them concerning the glitches you’ve experienced on your device. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We’re pleased you enjoy the camera and S Pen! I’ve attached a couple articles that should be of service regarding the battery. Also attached is the link to Samsung Support. Please feel free to reach out to them concerning the glitches you’ve experienced on your device. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Weak glass, shattered easily.
on July 13, 2022
Posted by: Mark C
from Albany, NY
Expertise:Intermediate
The glass on my Samsung Galaxy S22 Ultra shattered after dropping the phone from about a foot high off the ground even with a case on the phone. This was the biggest issue with the phone by far and made me overlook the WiFi/IP connection issues. No way a phone should shatter this easily on such a short fall.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 28, 2022
Hi Mark C.,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we always strive to improve on the designs and functionality of our devices. I’ve attached a link to a screen protector that would pair nicely with the case you mentioned. It would add an extra layer of protection with anti-scratch & anti-fingerprint coating to reduce damage on the surface. Below you will also find a link regarding connectivity. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s22-ultra-screen-protector-ef-us908ctegus/
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we always strive to improve on the designs and functionality of our devices. I’ve attached a link to a screen protector that would pair nicely with the case you mentioned. It would add an extra layer of protection with anti-scratch & anti-fingerprint coating to reduce damage on the surface. Below you will also find a link regarding connectivity. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s22-ultra-screen-protector-ef-us908ctegus/
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US