Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Excellent product
on April 12, 2022
Posted by: Oop12
from Washington
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 2 months ago and I like it is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera amazing
on April 12, 2022
Posted by: Badbone
from Albany, or
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my s22 for a few weeks now. It is the best of both worlds. I have been a avid note user and was sad when they discontinued. But this phone does it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 12, 2022
Posted by: Neco
from Pensacola, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago and i absolutely love it, i use to own a Note 20 Ultra and im so happy the S series adopted the S pen for the Note series lovers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good performance phone
on April 12, 2022
Posted by: Utsav
from Dallas, TX
Expertise:Expert
[This review was collected as part of a promotion.] I pre ordered this phone and i am loving it everything in this phone is so good. There is one con only the phone tempreture is going high when performance is boosted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better features than S20 ultra
on April 12, 2022
Posted by: Luv2shop
from Louisiana
[This review was collected as part of a promotion.] I bought this Galaxy S22 ultra (unlocked) last few weeks. It's better performance as well as the features. On the other hand, the screen freezes and unfunctional for a couple times!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 14, 2022
Hi Luv2shop,
Thank you for getting in touch with us and loving the product despite your issues. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy S22 Ultra screen freezes and isn't functioning properly. I understand how worrisome it can be when your phone freezes and the touch function isn't working correctly.
Please visit this link below for some troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Another is Touchscreen issues on a Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01213974/
Keeping your device's software updated regularly will ensure it continues to run smoothly:
https://www.samsung.com/us/support/answer/ANS00077582/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144403209
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the price!
on April 12, 2022
Posted by: Adam00420
from Oologah OK
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered this device shortly after purchasing a refurbished note 20 ultra. Loved the note and absolutely love this s22 ultra. The s-pen comes in handy more than you would think for quick note taking and the camera is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 12, 2022
Posted by: Blackbeauty
from San Antonio texas
Expertise:Expert
[This review was collected as part of a promotion.] Haven't had the phone a month and accidentally dropped and cracked the screen but overall
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant with great features
on April 12, 2022
Posted by: Ranzo
from New mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the mobile during the pre-order period.
So far, the mobile is great with so many new features. I like that it has the s pen like the notes mobiles.
So far, the mobile is great with so many new features. I like that it has the s pen like the notes mobiles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US