Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone for work + so much more!
on March 14, 2023
Posted by: Cindy8104Samsung
[This review was collected as part of a promotion.] I use my Samsung S22 Ultra every day in my job, it works great with Office365. It helps me stay connected to project work, meetings, and with teammates. I also use it for tracking expenses, my husband's medical info, grocery list and so much more!
The camera is awesome, I am still learning fun new ways to use it after almost a year.
The Samsung S22 Ultra is fast and makes it easy to use my favorite apps and keep them up to date.
Easy streaming to my Samsung TV and connecting to my Bose speaker allow me to share with family and friends.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 14, 2023
Posted by: Brangate
[This review was collected as part of a promotion.] Streaming and gaming on the device is fast and no issues at all with battery life. I can go all day and end up charging it for the night before bed. Great cameras and picture quality with many different options to edit. Fantastic customization options so you can make your phone unique all around.
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent phone
on March 14, 2023
Posted by: Deseray
[This review was collected as part of a promotion.] I use my device for business. Plus the device has a sturdy feeling.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone overall!
on March 14, 2023
Posted by: Foxergamer
[This review was collected as part of a promotion.] I would have many things to say this phone that impressed me a lot over the previous generations but sadly have to cut it short. I have been a loyal customer to Samsung since 2013 and will always be to the end of time. MANY improvements can be seen on the S22 Ultra from the previous S21 and S20 Ultra that would be redeeming to make this choice. After one year, the phone has held up very great! My only issue is that the updates (especially OneUI 5.1) sometimes have worsened the overall optimization of the device and needs more testing before release. Would recommend future phones definetely!
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a Camera
on March 14, 2023
Posted by: HShariff
[This review was collected as part of a promotion.] I do a lot of photography. Primary with canon cameras. This phone's camera has helped me capture some amazing moments. Once you add the pro photo app you are all set. So many features you get from a normal camera.
Now the phone part is great too and the sound quality is great. iPhone friends always ask me about photos. The only issue is with video
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever have
on March 14, 2023
Posted by: Lugdunum
[This review was collected as part of a promotion.] I start using Samsung phones since the launch of the first Galaxy model, I loved the performance of each one of them, and konowing it I always try to keep upgrading to the last model, and even thought it is getting kind of expensive lately, I was never dissapointed. The current one I have, the Galaxy S22 Ultra 5G is the one I consider really hard to be beaten, because of performance, design and reliability, the tons of different ways to personalize it, the amazing pictures and videos I can make with this device is extraordinary, and myself being a Graphic Designer/Video Editor I think I have the necessary knowledge to give a fair veredict. Looking forward to buy soon the new Galaxy S23 Ultra 5G in the near future, because I know for sure I will be buying the kind of quality phone that will never dissapoint me. Keep thegod job Samsung!
Written by a customer while visiting Samsung US
Customer Rating
2
Mistakes were made....
on March 14, 2023
Posted by: Fauxima
[This review was collected as part of a promotion.] I'll give a compliment sandwich...
I was disappointed to find there wasn't any actual extra memory/storage slots for SD cards even though we were told otherwise...
If you want extra storage, cloud is your only set up...
The pen is a great accessory when it comes to taking great selfies...sleek design and looks good... great level 2 phone for any grabdparent I guess...Crisp screen, I enjoy all the extra eye protection features the phone has to offer.
Don't download more than 30 apps, and don't multitask between 6 apps at once, the phone operation becomes buggy, the keyboard actually gets stuck even if you try to close all running background apps. Once it's done lagging behind you have to restart the phone for a fresh start...
Also... holding the side button doesn't like hard reset/power off anymore... it's just a Bixby button... so you have to swipe down twice to get to the power button on screen.
I'm quite disappointed overall... This was NOT the Droid I was looking for apparently... may need to switch to the dark side, too bad these things don't have test run options before committing.
The camera feature in my security settings got messed up somehow at one point so frustrated to where I ended up factory resetting the phone and then losing all of my backup codes in my third party generators...Bad time.
I was disappointed to find there wasn't any actual extra memory/storage slots for SD cards even though we were told otherwise...
If you want extra storage, cloud is your only set up...
The pen is a great accessory when it comes to taking great selfies...sleek design and looks good... great level 2 phone for any grabdparent I guess...Crisp screen, I enjoy all the extra eye protection features the phone has to offer.
Don't download more than 30 apps, and don't multitask between 6 apps at once, the phone operation becomes buggy, the keyboard actually gets stuck even if you try to close all running background apps. Once it's done lagging behind you have to restart the phone for a fresh start...
Also... holding the side button doesn't like hard reset/power off anymore... it's just a Bixby button... so you have to swipe down twice to get to the power button on screen.
I'm quite disappointed overall... This was NOT the Droid I was looking for apparently... may need to switch to the dark side, too bad these things don't have test run options before committing.
The camera feature in my security settings got messed up somehow at one point so frustrated to where I ended up factory resetting the phone and then losing all of my backup codes in my third party generators...Bad time.
Response from Samsung USBy Bethany, Social Commerce, March 28, 2023
Hello Fauxima... Thank you for your review of the Samsung Galaxy S23 Ultra. Your thoughts are appreciated as we continue to give our consumers the best in design and functionality. We're happy you like the S Pen, and screen! I've attached a couple links that should help concerning the keyboard and speed of your device. Also, an article that shows you how to change the side button from Bixby, to Power Off. Feel free to reach out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Adjust keyboard settings on your Galaxy phone (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Adjust keyboard settings on your Galaxy phone (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S22 Ultra 5G
on March 14, 2023
Posted by: zinebla29
[This review was collected as part of a promotion.] The S22 Ultra 5G is my favorite phone and I consider it the best phone I have had. The pictures are amazing (low light or bright light), portraits are the best, camera zoom is great, the PRO camera, object eraser and videos are just incredible.
My battery life is awesome, I can go through the whole day without charging my phone and that is using it a lot on social media, calls messages, gaming, etc. Sometimes even 2 days or 1.5 days all depends on weather, signal strength and other few factors.
I love the S-pen, I do not know what to do without it. From just taking notes, handwriting, coloring or even marking stuff in my calender.
Playing movies with this screen is so great, and the sound with the Dolby Atmos is amazing. I combined my experience with the galaxy buds pro, that other piece of equipment makes a big difference.
When I make phone calls the people ask me what phone are you using, your voice sounds great.
Another thing that makes this phone amazing is the accuracy of the ultrasonic fingerprint reader on the screen.
Sorry for Apple but even my family with 14 pro says my phone is better and faster. The overall performance of this device is A+.
Then the outside looks stunning. The quality of materials, design and colors are unique.
Samsung has done an awesome job with this phone. Again, I'm very happy to have a great device like is the S22 Ultra 5G.
Written by a customer while visiting Samsung US