Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Even a great masterpiece has its flaws.
on March 14, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I used my Samsung to blog. I wish there were a blogger-friendly app for android that is as simple to use as my android phones from Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever had.
on March 14, 2023
Posted by: HookedonSamsung
[This review was collected as part of a promotion.] I use my phone now for everything. The picture quality is amazing so I watch my phone more then my TV. My games have never ran so smooth or for less lag than now. I no longer need my PC or laptop it is so great to have ultimate freedom with a mobile device. Thank you so much.
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fun Phone
on March 14, 2023
Posted by: Swinman
[This review was collected as part of a promotion.] I'm really loving my Galaxy S22 Ultra. I love the 12 gb of RAM and the processing speed. Graphics are crisp & clean. I really enjoy being able to customize this phone just about any way I want. It's also nice that on most days, I don't need to charge it all day long until bedtime and if I do, the super fast charging is awesome!
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great device
on March 14, 2023
Posted by: Liandrina
[This review was collected as part of a promotion.] It is much more solid and can take a beating better than previous models. It is somewhat faster and the pictures are fantastic
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S22 is fast and reliable
on March 14, 2023
Posted by: OldTechie
[This review was collected as part of a promotion.] Love the pen, use for work and home. Its fast and the camera is great. Storage is good.
Written by a customer while visiting Samsung US
Customer Rating
4
Camera features Fitness
on March 14, 2023
Posted by: Blueryno
[This review was collected as part of a promotion.] Takes excellent pictures when streaming movies on my device excellent video quality
Written by a customer while visiting Samsung US
Customer Rating
3
But, is it a masterpiece?
on March 14, 2023
Posted by: PopNwolf
[This review was collected as part of a promotion.] My galaxy s22 ultra was, what I thought would be a blessing. Prior to its announcement, I was the biggest fan of Samsung note series still believe its the greatest smartphone model to have ever been designed. This is a preface to understanding how distraught and lost I was to learn notes were becoming null&void.
Then a ray of light was shown the S pen had made its return all was well in the world again u til 5 to 7 mo ths on. At that point the battery became useless, still is useless was a massive let down to ha e SO MANY stunning g and great features,aspects and qualities of this phone to only get to a point to where I now have them all disabled and toggled off sure I have my s pen,but all adaptive modes and personalisation details are gone I now have e what is the equivalent to a Note 6 in all fields its as if this phone was released that year also with my battery being so terrible. Sad part is I decided to purchase and not lease cause it was the notes return and all I wanted but now here I am 2023 and my phone at full charge last maybe 8 hours if I chose to not use it for anything other than text and calls. I'm not alone on this issue as the majority of owners all have the same complaint. So it had the potential to be that masterpiece just wasn't properly executed. Sadly idk when I can upgrade and that idea is followed by if I should stick with Samsung, and ignorantly allow myself to be duped yet again. Probably will though just wish the battery and charge port was update
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi PopNwolf, thank you for your feedback on your Samsung Galaxy S22 Ultra. Given the stated time of ownership, we recommend reaching out to the Samsung Support Team and looking in to the warranty of your device. Thank you for being a Samsung customer, we look forward to helping you get back to the device you love. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've had to far.
on March 14, 2023
Posted by: Darksky
[This review was collected as part of a promotion.] No complaints, really just that the battery isn't lasting me nearly as much as it used to.
Really looking forward to upgrading to the S23U
Really looking forward to upgrading to the S23U
Written by a customer while visiting Samsung US