Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Perfect except.
on March 13, 2023
Posted by: Caliphdoon
[This review was collected as part of a promotion.] Well..the phone is almost perfect..except for the battery life.. could be improved..to be how it is like with the 23 ultra.. other than that it's great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone haven't had a problem with
on March 13, 2023
Posted by: Chiko108164
[This review was collected as part of a promotion.] I use my phone for gaming, streaming and work. Best phone I've had so far
Written by a customer while visiting Samsung US
Customer Rating
4
Best smartphone money can buy
on March 13, 2023
Posted by: Techgeek
[This review was collected as part of a promotion.] Let me start with the only negative part in my experience and that is battery life has not been up to the mark and aged not as well as I would have hoped but it's still not bad battery life by any means.
Other than that this phone just kills in all other departments including the software, the features, software updates, performance and camera everything is outstanding. S pen is just the icing on the cake and it can do so much more than just note taking. You will end up using it more than you think
Other than that this phone just kills in all other departments including the software, the features, software updates, performance and camera everything is outstanding. S pen is just the icing on the cake and it can do so much more than just note taking. You will end up using it more than you think
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on March 13, 2023
Posted by: BeefJerky
[This review was collected as part of a promotion.] This phone is has an amazing camera which allows me to have high quality pictures. It is fast and battery life lasts all day. I never have to charge the phone more than 1 every 2 days
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has a crappie battery life
on March 13, 2023
Posted by: Hawktreats
[This review was collected as part of a promotion.] I basically use my phone as a laptop I was told that this phone was the new note.. This phone by far does not even compare to a note. I never had any issues with any note I had keeping up with my busy life. This s22 ultra freezes constantly, the battery doesn't even last 6hrs before I need to plug it in. I REALLY WISH YOU WOULD CONTINUE THE NOTE SERIES.... Bixby is about the most annoying thing ever... I turn it off and the next thing I know it's back on... I really wish I never traded in my note for this crappie phone. I hate Apple products but might have to go that route since these new S series really suck.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Hawktreats... Thank you for your input on the Samsung Galaxy S22 Ultra. Your thoughts are valuable as we strive to innovate and improve on our product design and functionality. I've attached some links that should help with the battery, and freezing you've experienced. Please feel free to reach out to Samsung Support, also below, for any additional assistance you might need. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone minus a couple issues
on March 13, 2023
Posted by: Papi3X
[This review was collected as part of a promotion.] Overall I like the phone. It has a great camera and good screen size. I use it for normal activities like messaging, internet, youtube, and taking pictures and video. What I don't like is the finger print reader. It never worked well for me. I had the Z flip 3 before this and the galaxy s10 before that. The fingerprint scanner on those wroked great. The other thing i don't like is the beveled edge. When on a webpage and there are buttons on the edges it sometimes doesn't register touch well.
Written by a customer while visiting Samsung US
Customer Rating
5
Solid and reliable
on March 13, 2023
Posted by: skillshappen
[This review was collected as part of a promotion.] I have used this phone for just about everything. From just a common text or phone call, to streaming on Twitch, gaming, and photgraphing just about anything. The quality that comes from this device is amazing, and even without the memory upgrade I have more than enough room to do all I need. I would say the only reason for a memory upgrade is if you are big into professional photography/videography. I can do all the editing just like I would on my PC directly on this phone. Its a great device, and I wouldn't trade it for anything else... YET 😉
The 5G internet performance on it is amazing, and the bluetooth connectivity is fast and fluent. I hop in my car, I drive off out of wifi range, and rarely have a 5 second delay to transition over to my 5G internet and this baby is working just as fast as it would on wifi. Although I would've liked to see a 3.5mm headset jack, AND a micro SD card expanded memory... Even without those, I have grown to love this device and once you're settled into it, its not that bad and you realize you can live without it.
Samsung phones are great, even so much that I kept my old Note 9 that thing works so well. I love the stylus and all the cool extra features the phone has with that. It is an awesome device, and I don't plan on switching up anytime soon.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for full function remote work!
on March 13, 2023
Posted by: Emcx2bldr
[This review was collected as part of a promotion.] My Samsung provides the functionality I need to support my clients as well as having the speed and capabilities to run almost all the apps I use as a consultant. The camera provides the detail that is necessary for the documentation I require. A great support tool foe my business!
Written by a customer while visiting Samsung US