Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Good phone!!
on March 13, 2023
Posted by: Tiburcio
[This review was collected as part of a promotion.] Its a really good phone. Its streams hulu prefect. Youtube shows good too. Beat phone i ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone and gaming device
on March 13, 2023
Posted by: HyeGames
[This review was collected as part of a promotion.] I use this phone for school and gaming. It's strong enough to handle multiple apps running even those with lots of data. I have Microsoft office running often and no lagging. Same with gaming. It handles heavy games like Genshin, Honkai Impact and Eversoul with no problems at all. The phone itself has intuitive controls which adds to the experience.
Written by a customer while visiting Samsung US
Customer Rating
5
this product is ahead of its class
on March 13, 2023
Posted by: trippyy
[This review was collected as part of a promotion.] I love that it can do everything iphone can and more
Written by a customer while visiting Samsung US
Customer Rating
5
It's Great!!
on March 13, 2023
Posted by: DLGN90
[This review was collected as part of a promotion.] It's great for everything! Love the photos and video quality. The zoom is better than you could ever imagine.
Written by a customer while visiting Samsung US
Customer Rating
5
Best S series since 2015
on March 13, 2023
Posted by: BigBlu729
[This review was collected as part of a promotion.] I have had numerous smartphones over the years Blackberry, Windows, iOS, and Android from numerous hardware vendors Apple, Motorola, Pixel, LG (RIP), Nokia, Sony, One Plus. The S22 Ultra is my favorite product in about a decade. What I really like is the battery life, the super fast charge, and camera options. Small but helpful is when you are charging it tells you if it's charging, fast charging or super fast charging. That helps me with time management or if I need to get a new charger for wherever I may be charging it. I use for my 15 and 13 year old sports. I record their entire games and use the video editor from Samsung to cut and paste cool sections of video to social media so family can see some highlights. My 15 year old was a freshman this year in football and he is on the O-line which in some of these stadiums I lose where he is in the play. The 109MP with the super zoom ability means I'm up in the top seats with a clear view and can zoom to where he is on the football field. I have a Galaxy Book 5G Go that I since with the windows link software which allows me to text from either device and pull files from either as well. The battery life is nice because at work I get a lot of downtime depending on the day and the battery life allows me to surf all my social media sites and not worry about losing battery my kids iPhones are always needing a charge not dad though! One thing that I really like compared to iOS is how quickly software versions download and install.
Written by a customer while visiting Samsung US
Customer Rating
3
Not that great
on March 13, 2023
Posted by: Lanney
[This review was collected as part of a promotion.] Even though this phone is just 1 year old, it has a few problems tbh. Its battery is dying really fast. Sometimes when i leave my phone untouched for some time it doesnt work properly. It freezes and responds with a 5 second delay. Overall im not statisfied with this phone.
Response from Samsung USBy Bethany, Social Commerce, March 19, 2023
Hi Lanney... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we strive to give our consumers the best in design and functionality. Below are some articles that should help concerning the battery, and freezing you've experienced. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s22 ultra review after owning for a year
on March 13, 2023
Posted by: JohnnyKO
[This review was collected as part of a promotion.] I use my galaxy s22 ultra for everything. I hardly ever use a computer anymore. The phone is fast, with ample storage and memory. The screen is bright, colorful and doesn't have a scratch on it, after a year of constant use, without a case.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 13, 2023
Posted by: Hank357
[This review was collected as part of a promotion.] The picture quality when watching movies is better than some TVs
Written by a customer while visiting Samsung US