Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
This product is TOUGH
on March 13, 2023
Posted by: Sharka
[This review was collected as part of a promotion.] I am not easy on my phones at all. Every single phone I've had, the screen is ALWAYS shattered within like 6 months of getting it. I've had this phone for about 2 years or so, and it still looks brand new, it's tough and efficient. I love it!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features! Love the phone!
on March 13, 2023
Posted by: HazardousRogue01
[This review was collected as part of a promotion.] I use this phone for casual use but I over how quick it reacts compared to other phones I've had. I also love the 100x zoom feature on the camera, it let's me take photos I couldn't have before!
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on March 13, 2023
Posted by: Kittenqueen
[This review was collected as part of a promotion.] I love this phone! The only thing I don't like is the curved edges, hard to get a screen protector to fit but other wise I love!!
I'm a galaxy/Samsung customer for life and have been for at least 10 years!!
I'm a galaxy/Samsung customer for life and have been for at least 10 years!!
Written by a customer while visiting Samsung US
Customer Rating
4
Background view
on March 13, 2023
Posted by: Trayce2Trayce
[This review was collected as part of a promotion.] I use my phone mostly for gaming but the screen lighting is not very good...it's set for 10mins, but only get about 7mins...I wish it could be longer; like 30mins or so...
Written by a customer while visiting Samsung US
Customer Rating
3
Everything is good but the battery!
on March 13, 2023
Posted by: Niceonehere
[This review was collected as part of a promotion.] The best phone I ever owned the only thing I don't like is the battery goes dead so fast while trying to play any game. Browsing the internet and social media doesn't seem to use that battery as bad. The cpu and gpu and camera are amazing as well as storage and memory of the Samsung s22 ultra 5g. I have the Samsung galaxy buds 2 pro and they sound amazing.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi Niceonehere... Thank you for your review of the Samsung Galaxy S22 Ultra. We welcome your input as we continue to lead the charge on innovation. We're thrilled you think it's the best ever! Below, you'll find some links that should help to elongate the battery life of your device. Please doesn't hesitate to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being the best part of Samsung! -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra indeed
on March 13, 2023
Posted by: Cadealisclutch
[This review was collected as part of a promotion.] I use my device for everything , there isn't anything I throw at it that it can't do..I will say there are times when it will crash during a game ..meaning freeze but a simple reopen of the app and its good to go... I do gaming on it heavily..best phone I've ever had!!
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best phone I've ever owned
on March 13, 2023
Posted by: Marvin
[This review was collected as part of a promotion.] I use it to play games, watch movies, draw pictures
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Unbelievable camera!
on March 13, 2023
Posted by: Mdanner2seven
[This review was collected as part of a promotion.] This phone has been nothing short of amazing. I love the picture quality of the camera. Processing speed is on point. Battery life is pretty decent even when I'm using my phone all day long.
Written by a customer while visiting Samsung US