Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
This product has great features.
on March 13, 2023
Posted by: Noman8
[This review was collected as part of a promotion.] I use my device to watch movies, YouTube, and for sketching. The SPen is awesome.
Written by a customer while visiting Samsung US
Customer Rating
4
S22 Ultra is out of this world!
on March 13, 2023
Posted by: ChiMCK
[This review was collected as part of a promotion.] Pros:
- Big, beautiful, bright screen
- Plenty of performance
- Good amount of storage
- Fantastic cameras with excellent zoom
- USB-C fast charging
- 5G that supports almost every band and will soon support VO5G (Voice over 5G).
- Big, beautiful, bright screen
- Plenty of performance
- Good amount of storage
- Fantastic cameras with excellent zoom
- USB-C fast charging
- 5G that supports almost every band and will soon support VO5G (Voice over 5G).
Cons:
Keep a spare backup battery or charger as this phone will use up a lot of juice. I charge at least twice a day.
Keep a spare backup battery or charger as this phone will use up a lot of juice. I charge at least twice a day.
Overall, the phone is fantastic just wish it had better battery life but for a fully loaded future proof phone it's the one trade off I can live with.
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best Phones
on March 13, 2023
Posted by: Idjnr05
[This review was collected as part of a promotion.] I use my device for work, streaming, gaming, and many other features. I love the size of the screen. Its easy to read emails and browse through the features.
Written by a customer while visiting Samsung US
Customer Rating
1
This product is horrible
on March 13, 2023
Posted by: Kar4317
[This review was collected as part of a promotion.] Streaming, gaming, personal
The device when I first got could get 5G and now it won't let you select the network. I have had many Samsung devices but after this no more samsung.
Response from Samsung USBy Bethany, Social Commerce, March 17, 2023
Hi Kar4317... Thank you for your review of the Samsung Galaxy S22 Ultra. Your critique is appreciated as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a few links that should help with the connectivity of your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2023
Posted by: Tds024
[This review was collected as part of a promotion.] Very user friendly. Takes great pictures. Phone is very durable and lasts!
Written by a customer while visiting Samsung US
Customer Rating
4
Head and shoulders above iphone
on March 13, 2023
Posted by: AdamRS
[This review was collected as part of a promotion.] Fantastic camera snappy processor and awesome screen would not go back to an in iphone even if you paid me.
Written by a customer while visiting Samsung US
Customer Rating
3
One Year Old
on March 13, 2023
Posted by: Neuron
[This review was collected as part of a promotion.] After use the S22 Ultra 5G for just over 1 year and 2 months the battery has gone down hill very quickly, I would like not to think this was a bad battery. I use on average 4 to 6 hours daily for random things such as video streaming, surfing for adult content such as rated r motion pictures, and play mobile games. It has a great display and cameras I wish the battery lasted more that 9 hours.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Neuron... Thank you for your review of the Samsung Galaxy S22 Ultra. Your feedback is welcomed as we continue to innovate and improve on the design and functionality of our products. Attached below is a video from our YouTube channel, as well as some links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on March 13, 2023
Posted by: Tylon74
[This review was collected as part of a promotion.] This phone alows me the same experience as having a computer, tablet and phone all in one.....i have always had a galaxy and will not change that!
Written by a customer while visiting Samsung US