Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Still better than a iPhone
on April 10, 2022
Posted by: Crystal cash
from Louisville ky
So besides the battery not lasting as long as advertised and the random freezing of my lower part of my screen, this is an amazing phone. Having upgraded from the s21 ultra I am very happy with my decision. Thankfully the screen isn't curved as my last device was that in itself is satisfying considering I' had to replace the screen on the s21 ultra twice and was gonna have to replace it once again had I not traded it in. Overall this is a entirely wayy better model than previous s series phones.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Poor!
on April 28, 2022
Posted by: Arom
Expertise:Expert
Shipping late, arriving so late. FedEx kept delaying the delivery. The phone itself is overpriced, the battery is so bad.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Worse samsung ever!!!!
on May 12, 2022
Posted by: Akamanny
from Charlotte NC
Expertise:Expert
The Battery is the absolute worse, i had the note 10 and trading it for the 22 ultra 516gb was the worse decision i did in my life!!!! YES i adjusted everything to save battery and i CANT get by on a day, and i had this phone for over a month and so far it has NOT improved as they say it would, my advice to all dont get the 22 ultra!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Charles, Samsung Care, May 18, 2022
Hi Akamanny. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Get the most out of your Galaxy's phone battery
https://www.Samsung.com/us/support/answer/ANS00078987/
manage sleeping apps to save battery life on your Galaxy device https://www.Samsung.com/us/support/answer/ANS00088422/
apps are draining the battery on Galaxy phone https://www.Samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144514943
Have a great day.
^Charles
Get the most out of your Galaxy's phone battery
https://www.Samsung.com/us/support/answer/ANS00078987/
manage sleeping apps to save battery life on your Galaxy device https://www.Samsung.com/us/support/answer/ANS00088422/
apps are draining the battery on Galaxy phone https://www.Samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144514943
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Note...Period!
on August 3, 2022
Posted by: PunyAdvocate
from Winchester, California
Expertise:Intermediate
I have used this and in 6 months id say it is far the best Samsung Galaxy note ive used.The cameras were great both pictures and videos, The software updates were on point , Its an ALL DAY battery, as my Day in the Life experience, it can last after the day I got home from work. I have dropped this phone twice with no case and I must say no damage nor no cracked screen on this phone. Now thats DURABILITY! Its a daily driver for me for 6 months. So if you want to purchase this phone, go for the Snapdragon version. This chip is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 6, 2022
Posted by: peel215
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best device I've used in years. Best phone camera also
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on March 22, 2022
Posted by: Tahmeed
from Queens,NY
Expertise:Expert
I'm very happy with the performance And camera Quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 22, 2022
Posted by: Rockfish63
from North East Maryland
Expertise:Intermediate
I us my for work and take pics of my work my is looks great
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features
on March 24, 2022
Posted by: Mikey007
from Chicago, Illinois
Expertise:Beginner
I like the design It's so perfect with all performance and it is also a different camera as the note 20 ultra. However the color needs to be a little more shaded to a yellow green which would be nicer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US