Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Cool Phone
on March 13, 2023
Posted by: goobygoober
[This review was collected as part of a promotion.] Cool Phone. Man this is a really cool phone. It has all the features of a cool phone. Nothing is ever cool like this phone. If the cool phone awards happened today, this phone will win gazillion phone awards. What's this? A coooool phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s22 ultra
on March 13, 2023
Posted by: Adg71bc
[This review was collected as part of a promotion.] I use my S22 Ultra for my everyday life. From texting, calling, video calls, gaming, and work. The phone itself is awesome. There are 3 things that I would like added or changed. 1. The volume is too low. 2. The messages app could use an upgrade, we should lead in messages apps with all types of fun and business features. 3. The AR characters and features need an upgrade. With me traveling all over the world I would not choose any other phone. The phone operates very quick and responses quickly.
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre Phone
on March 13, 2023
Posted by: mrt031079
[This review was collected as part of a promotion.] This phone is not terrible and not great. It is mediocre. I find the phone to be too large and too heavy, even though I like a larger phone. It regularly becomes unresponsive and needs to be restarted. My last few Samsung's have made me question whether or not to stay with the brand. I have been a loyal Note, S Tab, and Watch user since 2010.
Response from Samsung USBy Bethany, Social Commerce, March 20, 2023
Hi Mrt031079... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. Below is a link that should help with the unresponsiveness you've experienced. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer.
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great photo with superb cameras.
on March 13, 2023
Posted by: Woodywood
[This review was collected as part of a promotion.] Used manly for web surfing and photography. The screen is spectacular, scrolling very fast overall extremely pleased.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 13, 2023
Posted by: Rainbowkrew
[This review was collected as part of a promotion.] I use my Samsung for streaming when away from the house, for checking my email, for using Instagram and social media, and for shopping.
It works exceptionally good for streaming and works good for the other things I use it for. I wouldn't trade it for another phone unless another phone came along that was better than it.
It works exceptionally good for streaming and works good for the other things I use it for. I wouldn't trade it for another phone unless another phone came along that was better than it.
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone except for camera issues
on March 13, 2023
Posted by: Kristopher
[This review was collected as part of a promotion.] I have owned this phone for one year and it has been a mostly good experience. Device build is very solid. Software has never crashed, but seems to update pretty frequently. I have used the stylus less than expected, but it is nice to have handy. Only issues are the cameras. The 3x and 10x zoom images do not handle bright points of light well. They will have vertical streaks in the shots like a 1990s camcorder. The lenses are clean. Also the imaging software seems a little aggressive with sharpening.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks!
on March 13, 2023
Posted by: StarLordess
[This review was collected as part of a promotion.] This phone is my new favorite gadget, and I have A LOT if gadgets. I wanted this phone for the incredible camera because I love taking moon pics. This phone is above anything I anticipated. The graphics are stellar, it's so user friendly, and the call clarity is on point. This phone is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone hands down!!
on March 13, 2023
Posted by: Buccinut
[This review was collected as part of a promotion.] I use this device for work and play and I don't mean just play games...The features on this phone are unbelievable, camera is unbelievable, especially with expert raw...Samsung is the BEST.
Written by a customer while visiting Samsung US