Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
2
Battery life is terrible
on March 13, 2023
Posted by: Dtorre
[This review was collected as part of a promotion.] Coming from my Note 10+ 5G to this phone has felt like a major downgrade. From the inability to fast charge after a few months to the battery having roughly 4 hours of SOT is ridiculous.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Dtorre... Thank you for your review of the Samsung Galaxy S22 Ultra. Your opinion is important as we strive to give our consumers the best in design and functionality. I've attached some links that should help concerning the battery, as well as fast charging. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
How to fast charge your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
How to fast charge your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It has everything you need at your fingertips.
on March 13, 2023
Posted by: Emilet
[This review was collected as part of a promotion.] One of the best tools for people who are into fashion design and video game lovers.
Written by a customer while visiting Samsung US
Customer Rating
5
More that what you need
on March 13, 2023
Posted by: ELguerito
[This review was collected as part of a promotion.] Great product does way more than what I need but it is great that it does ... better to have and not need ..then need and not have
Written by a customer while visiting Samsung US
Customer Rating
5
This has the best hardware and features
on March 13, 2023
Posted by: strubedo
[This review was collected as part of a promotion.] I love my s22 ultra the pen is so convenient and the camera is superb.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and storage
on March 13, 2023
Posted by: Nene0225s
[This review was collected as part of a promotion.] I use it for hbo max, pluto, and i love using the pen fetures also for gaming as i use my personsl x box controller i attach to the fone
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartphone Great camera
on March 13, 2023
Posted by: Alix56
[This review was collected as part of a promotion.] Must buy in 2023 Great smartphone Great photography phone Great partner in life .
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Phone
on March 13, 2023
Posted by: Cody123g
[This review was collected as part of a promotion.] The whole experience from software to hardware feels like it has been very well thought out and has a very premium feel. After almost a year the software still feels quick and responsive even when playing games, is asthetically pleasing to look at, and easy to use. The cameras take some time to figure out how to use them best but when you do the results look awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device after retiring the Note Series
on March 13, 2023
Posted by: MadDawg2022
[This review was collected as part of a promotion.] I have to say that this Samsung Galaxy S22 Ultra has been amazing so far. I like how fast it charges, the speed of how quickly it turns on and loads up after a reboot. No system crashes experienced so far. I do love the pen and how it writes. The only downside is that even though it has a bigger space for storage, I am still a fan of the MicroSD cards in the older phones, but I see that keeping things internal helps with the loading speed instead of trying to initiate for an SD card or if apps are missing that have been moved to the SD card.
All in all I'd say a 4.8 of 5.
Written by a customer while visiting Samsung US