Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
This product underwhelms
on March 13, 2023
Posted by: LoyalGalaxy1
[This review was collected as part of a promotion.] I use my phone for work and personal use. It had everything a heavy user could want, unfortunately it's performance is underwhelming. I regularly experience
*Speaker cuts out
*Camera lag
*Dropped calls
*Speaker cuts out
*Camera lag
*Dropped calls
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi LoyalGalaxy1... Thank you for your review of the Samsung Galaxy S22 Ultra. Your input is valuable as we strive to innovate and improve on our products design and functionality. I've attached some links that should help concerning the speakers, camera and dropped calls you've experienced. Please feel free to reach out to Samsung Support, attached below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Speaker not working on Samsung phone
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Use the Camera app on the Galaxy S22 series (samsung.com)
smsng.us/Samsung-Support
Dropped calls on a Samsung phone
Speaker not working on Samsung phone
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Use the Camera app on the Galaxy S22 series (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for videos , photo and games
on March 13, 2023
Posted by: Samsungultrayeah
[This review was collected as part of a promotion.] Love the camera is the most used featurenon my phone
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and excellent battery life
on March 13, 2023
Posted by: Caro02
[This review was collected as part of a promotion.] Aside from day-to-day use, I use the device primarily for streaming movies and shows. I love the larger screen size of the S22 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, not perfect
on March 13, 2023
Posted by: Ec06473
[This review was collected as part of a promotion.] round glass screen is negative and battery life is ok
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has excellent abilities
on March 13, 2023
Posted by: Sassypants
[This review was collected as part of a promotion.] This is my main device, my biggest complaint is for what ever reason the system folder in storage always keeps filling up the space. I shouldn't have to keep factory resetting the phone to clear my memory from 99% to my normal rage of 40ish%. Otherwise great phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have ever owned (to date)
on March 13, 2023
Posted by: Anonymoususer
[This review was collected as part of a promotion.] Like probably everyone else, I use my phone for vritually everything i do, email, music, videos, talking on the phone, texting, music production, games, photography etc and this phone performs unbelievable well. the photos are incredible, with amazing zoom. I listen all day at work to music and the sound is great, and volume doesn't even need to be max, in fact it is usually at just 10 or 20 percent or it gets too loud.
I have been a Galaxy S owner for years and have always upgraded to the newest models, and they keep on improving year after year!
So, they once again knocked this one out of the park! I am a very happy customer.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on March 13, 2023
Posted by: GC0101
[This review was collected as part of a promotion.] The best phone I used in a long time. Extremely good cameras.
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra 5G
on March 13, 2023
Posted by: Patt72
[This review was collected as part of a promotion.] This phone is an absolute beast. It can do everything. Pictures are flawless, call quality is great and the S pen being back in the phone the greatest thing ever!
Written by a customer while visiting Samsung US