Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Performance Issue
on March 13, 2023
Posted by: emjahi
[This review was collected as part of a promotion.] This device great but has several issues. It over heats. Me and my friend both have same issue as we have same model. Camera sometimes struggle. Sometime lags in gaming, battery life issue is critical.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi Emjahi... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with the battery, temperature, speed and camera of your device. If we can be of any additional assistance, please contact Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Use the Camera app on the Galaxy S22 series (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Use the Camera app on the Galaxy S22 series (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 13, 2023
Posted by: Boroque28
[This review was collected as part of a promotion.] I play rpg and puzzle games. Great graphics, smooth movement and transitions.
My Wife and I have owned Galaxy Phones since the s4 Never have had any problems with them. Dependable, fairly easy to use, even for a non-tech savy GenXer
My Wife and I have owned Galaxy Phones since the s4 Never have had any problems with them. Dependable, fairly easy to use, even for a non-tech savy GenXer
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 13, 2023
Posted by: Jodilynn88
[This review was collected as part of a promotion.] I enjoy everything about this phone. The camera is amazing allows me to do all types of things with my photos. Lots of memory space. The screen is vivid. I like that I can create avatars and stickers. I like being able to create my own drawings to color or use the pics on here. My only complaint is the battery life when using it a lot but it charges up fast.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever owned!
on March 13, 2023
Posted by: Jayivolee
[This review was collected as part of a promotion.] I love how seamlesly i can stream comtent from my phone to compatible devices.. This S22 ultra 5G has a smooth processor and opens web pages quickly. The quick updates and One UI are a plus. I like knowing that my phone is secured with the latest security patches and that i habe a UI thst is intuitive amd one i can customize to my liking. As i said in my title this is the best phone ive ever owned and i have been purchasing Samsung devices since the galaxy S2. Also the biggest feature of all is the S pen. The abaility to take custom notes on the fly is top tier. Samsung definintely put together their best phone in years with this device.
Written by a customer while visiting Samsung US
Customer Rating
4
I'd like the product, didn't miss my note 10 plus
on March 13, 2023
Posted by: FromNote2Su22
[This review was collected as part of a promotion.] Well use the product with unlimited talked,text games,movies when watching Netflix,Hulu,Apple +,Amazon or Disney no slow downs or use the Hot spot for my Samsung tablet I do not use public wifi I'd thought I'd miss my note 10+ and using the One terabyte phone didn't want to run out of space order one for me and wife (because it was going to take something special for us to let the note go and we find it. Oh it works well with samsung #RD28R7551SR smart Refrigerator and the 2 Samsung smart T v's.
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever had!
on March 13, 2023
Posted by: Robbbr4690
[This review was collected as part of a promotion.] I love my Galaxy s 22 ultra as it takes the best pictures has the best brightest screen for viewing those pictures as well as for playing games. The chip that it has in it is very responsive and allows me to play all of my games without any lags and gives some of the best images I have ever seen on a device. I love that I can use the s pen to draw and do other things like take pictures while my phone is propped up somewhere you can even take pictures with your voice and the wave of a hand It is by far the best phone that I have ever had and I will continue to use Samsung products. I recommend this phone to anyone who loves playing games on their mobile device who loves taking pictures who loves that it has amazing storage capabilities that you can store so many photos and videos and everything that you can do with this phone It is unbelievable that I am able to do all of this with a device that fits in the palm of my hand. I have the green version and I love the color it is so classic All of the colors are beautiful though Samsung is the leader and by far the best company when it comes to phones and devices and other electronics I would choose this phone over any Apple product as it has so many more features and is so much nicer and priced well. I'd give it 10 stars
Written by a customer while visiting Samsung US
Customer Rating
4
Probably the best phone I've ever owned.
on March 13, 2023
Posted by: JimNYC
[This review was collected as part of a promotion.] The S22 ultra is a workhorse for my work and personal life. As a freelancer, I'm on the phone constantly, not always in an office or home, but walking down the streets of Manhattan, and it's always there for me. And for fun, I contribute to Google Maps, where writing reviews of establishments or locales, and most importantly submitting great photos, is important, and the photo quality is astounding.
Written by a customer while visiting Samsung US
Customer Rating
5
A downright impressive device
on March 13, 2023
Posted by: A2SGUser
[This review was collected as part of a promotion.] I was an iPhone person for 10 years and finally made the decision to switch to Galaxy. The hardware on this device has surpassed my expectations. From the battery life to the astonishing camera. The device itself is also fairly sturdy, handling the occasional accidental drops with no marks being left. The customization option feel endless to making it truly a personal device. The built in S-Pen has come in handy many times as well, including signing virtual documents and relaxing with the drawing options such as Pen Up. All in all, I've been extremely satisfied with this device in every aspect
Written by a customer while visiting Samsung US