Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Galaxy S22 Ultra 5G
on March 11, 2023
Posted by: Myboys2697
[This review was collected as part of a promotion.] I use my phone all day long for everything...calls, texts, pictures, screenshots, videos, screen recordings, browsing the internet for all types of things for personal and business reasons, social media, gaming, banking, emails, using the flashlight for various things as needed, and many more things.
For the most part, it's a decent phone. Definitely has great durability. However; where I'm disappoainted with it, would be not only the speed, but the inconsistencies with the network signal. I play online gaming several hours everyday and it is a huge frustration and inconvenience when the network just all of the sudden decides to stop working enough to interrupt my gaming sessions. This has been very costly for me. The other very huge and frustrating disappointment would be the charging and charging port issues. Some USB-C charging cables do not work at all, then some you have position it just in the right spot and not mess with it at all or it will stop charging.
Response from Samsung USBy Bethany, Social Commerce, March 14, 2023
Hi Myboys2697... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the speed, and connectivity of your device. Also, a couple that should help concerning its charging. Please note Samsung does not recommend using any chargers other than Samsung chargers, especially chargers that are uncertified or counterfeit. These can hinder the charging of your device and may cause battery issues if used long term. Please reach out to Samsung Repair Services, also below, if you need further assistance with your charging port. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Wall chargers and charging your Galaxy phone or tablet (samsung.com)
Samsung Phones - Mobile Accessories | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Wall chargers and charging your Galaxy phone or tablet (samsung.com)
Samsung Phones - Mobile Accessories | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
works well
on March 11, 2023
Posted by: 4JuicyFruit7
[This review was collected as part of a promotion.] I use the phone and work. Streaming music while working and at home. Very sleek looking.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on March 11, 2023
Posted by: MadameNini
[This review was collected as part of a promotion.] I use my device for everything, business and personal, Im able to take great pictures and videos.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyday use.
on March 11, 2023
Posted by: S55153
[This review was collected as part of a promotion.] It's very versatile and the S pen is convenient for quick note-taking.
Written by a customer while visiting Samsung US
Customer Rating
4
Camera and DEX fearures
on March 11, 2023
Posted by: Kaunaa
[This review was collected as part of a promotion.] Picture qualities and dex's ease of usability is one of the best features with this phone. Overall usability of the phone is good and the pen feature is a great add as it is useful for the kids to draw with .
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s22 ultra
on March 11, 2023
Posted by: Cereal
[This review was collected as part of a promotion.] I like the phone it's been a good phone for the time being it gets everything I need to be done and it has amazing and good features but at times it just starts to lag and then it freezes for a bit
Written by a customer while visiting Samsung US
Customer Rating
5
I don't need a computer.
on March 11, 2023
Posted by: Yogibeready
[This review was collected as part of a promotion.] I have always been a fan of Samsung products for years, every since I was officially introduced to it with my Samsung Edge6 +. Now with the Samsung S22 Ultra + I'm catapulted into new era of technology unlike anything I had experienced before.and I LOVE it! It's like I'm constantly walking around with an advance computer, at my disposal at any time of the day.
I'm constantly using features such as Samsung Notes, to store my logins & passwords to all my devices and online accounts because i have a constant tendency of forgetting them. Including 10 yrs of audio receipes from family members.
Also, I LOVE utilizing my Samsung themes. I'm able to change my wallpaper based on my mood. When needed, at any moment during a day, I'm able to access the internet, to review,, and/or sign important documents. I can keep track of my kids and their activities, because I'm connected to their Samsung phones. In addition, I can keep track of my health with Samsung Health particularly behind any doctors appt by updating my status such as weight, heart rate, blood pressure, etc. With the S-Pen and camera system, I was able to capture fun moments and take beutiful family holiday portraits with crisp clear clar. And don't let me get started with the storage on my device. There's tons of storage on my phone...and even more features.
I don't care what anyone says, my Samsung devices particularly S22 Ultra is the ABSOLUTE BEST!!! I will continue to use Samsung for the rest of my life.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone No Complaints
on March 11, 2023
Posted by: S22ULover
[This review was collected as part of a promotion.] A great phone with an amazing camera, 100X zoom is so much fun to play with and I wish more phones had this option, the S pen sounds useful but I have had this phone for about 9 months and have not used it.
Written by a customer while visiting Samsung US