Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Amazingly powerful. Too powerful?
on March 3, 2023
Posted by: Pwrplayr
[This review was collected as part of a promotion.] I use my Galaxy S22 Ultra for EVERYTHING!!! The same way most people use their laptops I use this phone for all my tech related needs. Rightly so, it has 12 gb ram and a faster processor then most PC's. The "Night Mode" for the epic 108 megapixel camera is not only detailed but kind of mind-blowing.
The only issue I have is with the battery. The battery isnt large enough or just not efficient enough for my liking. I have to charge the phone atleast twice a day. The only upside being the super fast charging feature that allows for almost 50 min charge times. But the phone didn't come with a charger block and only a cable in the box. Why should a essential part of phone use not be included? Even then finding the right charger is also difficult. The S22 Ultra supports 45w super fast charging but there is few options besides Samsung directly for the proper block but it doesn't come with the phone and cost an arm and leg....
The only issue I have is with the battery. The battery isnt large enough or just not efficient enough for my liking. I have to charge the phone atleast twice a day. The only upside being the super fast charging feature that allows for almost 50 min charge times. But the phone didn't come with a charger block and only a cable in the box. Why should a essential part of phone use not be included? Even then finding the right charger is also difficult. The S22 Ultra supports 45w super fast charging but there is few options besides Samsung directly for the proper block but it doesn't come with the phone and cost an arm and leg....
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hi Pwrplayr... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your input as it ensures we remain innovative and improve on the design and functionality of our products. We are thrilled you're enjoying the speed and camera of your phone! I've attached a few links that should help elongate the battery life of your device. If we can be of any further assistance, please feel free to contact Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Thing Since Sliced Bread
on March 3, 2023
Posted by: RaeS22UltraLover
[This review was collected as part of a promotion.] We have come a long way from the S3 that initially stole my heart many years ago. The ease of use, customization, size, software, and look has made the 22 ultra my all time favorite device. I hardly use my galaxy tab s7 because it does it all and my spen is the icing on the cake.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!
on March 3, 2023
Posted by: SamsungRay
[This review was collected as part of a promotion.] This phone is phenomenal both with is speed, camera, accessibility, and overall function are just amazing.
However, what really got me was the entire package. The memory options, the support, the customization.
The Google Pixel 7 Pro is a great phone, but without the Google gimmicks, this just takes the cake.
Written by a customer while visiting Samsung US
Customer Rating
5
3rd Galaxy phone & I'm never going back! Love it!
on March 3, 2023
Posted by: Shygirl
[This review was collected as part of a promotion.] These phones are simply amazing! I will never, ever purchase another phone that is not Samsung. I have been constantly, thoroughly impressed with the UI, security, quality inside & out, and it's also very user friendly for both the tech savvy and those who aren't.
Written by a customer while visiting Samsung US
Customer Rating
3
What Happened?
on March 3, 2023
Posted by: DontHangupOnMe
[This review was collected as part of a promotion.] Samsung was always my go to phone. I switched to Apple for about 3 years but last year I decided to run back to Samsung. I'm not sure if I made the right decision. Samsung used to be the "IT" phone. Dont get me wrong it still is...well can be if they make the necessary updates. I love the new video chat feature, especially since you can click over and answer a call and return back to your video session. But what I don't like, how the phone will switch from video to voice call without notice and on its own. It happens ALOT!! Also the Bluetooth sucks. It connects and disconnects continuously from my car. Thought it was just my car at first but others I know are having the same problem. The camera is still excellent and above all. The phone has a lot of great features that I thoroughly enjoy like the ability to customize your phone to your liking. I love the checkup feature which ensures that your phone is functioning properly. The clean sweep app add is a plus and easy to access. The size and durability is also great. Just fix the minor blaaahs that occur and you'll have a customer for life....well phone customer..... appliances, yea that's another long post.
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hello! We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we strive to innovate and improve on the design and functionality of our products. It's great to know you're enjoying the features of your device! I've attached a link that should help concerning its Bluetooth connectivity. Please feel free to reach out to Samsung Support, also below, for any further assistance.
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line Flagship phone
on March 3, 2023
Posted by: EdLemus
[This review was collected as part of a promotion.] I bought the S22 Ultra at lunch and decided to go for the 1 terabyte model and have not filled half of the storage available. I do however take lots of pictures and video on trips with my wife and get lots of compliments on how clear and amazing the pictures and videos look. One of my favorite things about taking videos is how clear and smooth the shots come out. I can be walking and moving around and videos look like I was using a stabilizing gimble. I mainly use my phone for personal use, but I do use it at work at times and having the S pen has come in pretty handy when I have to sign off on PDFs. You can't go wrong with the Ultra; with a 6.8" screen it's perfect for multi midia consumption and comfortable enough to view just about anything, not to mention the amazing screen it has. I've enjoyed watching 4k videos and HDR content a lot more. Although the S23 just came out I can easily see the S22 Ultra lasting years before you consider buying a new phone. Especially how great the battery is and how fast it charges.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 3, 2023
Posted by: Love22s
[This review was collected as part of a promotion.] Great gets everything done!!!¡!!!!!!!!!!!!!!@@@@!!!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had
on March 3, 2023
Posted by: Matty0834
[This review was collected as part of a promotion.] Such a powerful customizable device I am amazed at this king 👑 of all phones
Written by a customer while visiting Samsung US