Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great Phone with Great Features
on February 19, 2023
Posted by: MrsApril0517
[This review was collected as part of a promotion.] I love versatility of this phone it's a standard Galaxy smartphone combined with a Galaxy Note. The camera is amazing and that i can focus in on something thats miles away Nd make it look like I took up close. I love having the option to pop out my S Pen and jotting down a quick note or using it remotely to take a picture.
Written by a customer while visiting Samsung US
Customer Rating
3
GREAT PICTURES AND VIDEOS
on February 19, 2023
Posted by: Atmomsphere
[This review was collected as part of a promotion.] I love my Samsung Galaxy S22 Ultra phone. I like the stylus. I enjoy my camera. Unfortunately, I need my phone for more things than pictures.
The battery drains pretty quick. That can be a pain.
The screen freezes and I have to power off, wait, wait, wait!
I DON'T like the curved screen. It cuts off areas that I'm trying to read.
If the newest Galaxy addresses the above issues, get the S23.
The battery drains pretty quick. That can be a pain.
The screen freezes and I have to power off, wait, wait, wait!
I DON'T like the curved screen. It cuts off areas that I'm trying to read.
If the newest Galaxy addresses the above issues, get the S23.
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Atmomsphere... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, your input is important as we continue to innovate and improve on our product design and functionality. We're thrilled you are enjoying the camera and S Pen. I've attached some links that should help with the freezing you've experiences, as well as elongate the battery life of your device. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love Samsung Galaxy?S22 Ultra.
on February 19, 2023
Posted by: LoveS22Ultra
[This review was collected as part of a promotion.] For someone who values a large, high-quality display, the Samsung Galaxy S22 Ultra is an excellent choice. The 6.8-inch AMOLED display with a 1440p resolution and 120Hz refresh rate provides a stunning viewing experience that is perfect for streaming movies, playing games, or browsing social media. The phone's IP68 rating for dust and water resistance also provides peace of mind for those who are prone to dropping their phone or using it in inclement weather.
If photography is a priority, the Samsung Galaxy S22 Ultra has one of the best camera systems on the market. The quad-camera setup with a 108MP primary sensor, 12MP ultra-wide sensor, 10MP periscope telephoto lens, and 10MP telephoto lens offers a range of advanced features such as 8K video recording, 100x zoom, and laser autofocus, which allows for taking high-quality photos and videos in a variety of settings.
The Samsung Galaxy S22 Ultra also offers powerful performance with either a Qualcomm Snapdragon 895 or Samsung Exynos 2200 processor (depending on the region) and up to 16GB of RAM and 1TB of internal storage. This makes it ideal for users who need a smartphone that can handle demanding tasks such as gaming or video editing.
Other features of the Samsung Galaxy S22 Ultra include 5G connectivity, Wi-Fi 6E, Bluetooth 5.2, an in-display fingerprint sensor, and a 5000mAh battery with fast charging and wireless charging support.
Overall, the Samsung Galaxy S22 Ultra is a great choice for users who demand the best.
Written by a customer while visiting Samsung US
Customer Rating
3
Pen sucks. My s20 fe was better
on February 19, 2023
Posted by: Monicamay
[This review was collected as part of a promotion.] It'd heavy. Buggy pen.. nothing great about it
Stuuuupid phone. Waste of money
Stuuuupid phone. Waste of money
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hello Monicamay... Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we continue to lead the charge on innovation. Below I've linked some videos from our YouTube channel that show a few of the awesome features available on your new device. Please reach out to Samsung Support, if you need additional assistance. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
New viewing options on the Galaxy S22, S22+, and S22 Ultra | Samsung US - YouTube smsng.us/Samsung-Support
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
New viewing options on the Galaxy S22, S22+, and S22 Ultra | Samsung US - YouTube smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on February 19, 2023
Posted by: JSwiney1111
[This review was collected as part of a promotion.] I got this phone last November and don't know how I lived without it before it's an amazing device the camera is fantastic and the operationg speed is great. Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
2
No on the s22
on February 19, 2023
Posted by: Darthohm
[This review was collected as part of a promotion.] I personally had a lot of issues with this phone. I've used the note series since 5je note 3 and was very excited for the S and note line to merge and get my Spen back after missing it on the 21. However the battery life for me was awful the software was super glitchy phone would randomly restart without rhyme or reason and ultimately I was just very unhappy with this phone. Had another phone come out with a dedicated pen I probably would have not stayed with Samsung any longer. However I upgraded to the s23 ultra which is so much better and now I'm back to a Samsung fan boy again. If you are thinking of getting a s22 to save some money I would Highly suggest not to and either get the note 20 which is still amazing or just get the s23 big boy
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Darthohm... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, your opinion as we strive to innovate and improve on our product design and functionality. I've attached some links that should help increase the battery life of your device, the glitches, and restarting you've experienced. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet unexpectedly powers off
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet unexpectedly powers off
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
S22 Ultra 5G
on February 19, 2023
Posted by: Steven
[This review was collected as part of a promotion.] The camera of my Galaxy phone is very good with vivid color and details. Battery life and speed are good.
Written by a customer while visiting Samsung US
Customer Rating
4
Very Capable Tech
on February 19, 2023
Posted by: ChrisFromOnline
[This review was collected as part of a promotion.] This is a big phone, it has a big beautiful display, a large battery, a lot of cameras, and more features than most other phones.
Unfortunately it's a bit unwieldy due to it's size, the battery depletes fast, and the cameras take shaky video. It's great overall, but it falls short in some areas.
Unfortunately it's a bit unwieldy due to it's size, the battery depletes fast, and the cameras take shaky video. It's great overall, but it falls short in some areas.
Written by a customer while visiting Samsung US