Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1
Constant connectivity issues
on February 14, 2023
Posted by: N_cap
from San Diego
Expertise:Intermediate
I have been a fan of Samsung phones for years now, but this phone has been the biggest waste of money I have ever spent. I have constant connectivity issues and there have been full days when I have not been able to send or receive calls or texts. Even over wifi this phone has terrible connectivity issues, and I have tried all the different network tests/reset methods. I have also checked with my network provider and there is no issue on their end. I would highly recommend staying away from the S22 Ultra, but I still love my standard 22 and have 0 issues with it.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 18, 2023
Hello... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the connectivity of your device. Please feel free to reach out Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with Camera app on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with Camera app on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
my review of the Galaxy S22 Ultra 512GB 6G
on February 16, 2023
Posted by: Neha
from Bloomingdale, Illinois
I love the clarity of the Samsung Galaxy S22 Ultra 512GB 6G Burgundy cell phone. The pictures, apps and video are crisp and sharp. The ONLY THING THAT I DON'T LIKE, IS THE S-PEN DOESN'T TAKE VIDEOS, IT ONLY TAKES PICTURES, UNLIKE THE GALAXY NOTE 9 CELL PHONE, THAT CELL PHONE, TOOK BOTH PICTURES AND VIDEOS!!!!!! THEREFORE, I ONLY GAVE A FOUR STAR REVIEW OF THE GALAXY S22 ULTRA 512GB 6G BURGUNDY CELL PHONE!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note Ever!!!
on February 17, 2023
Posted by: Hiu224
[This review was collected as part of a promotion.] Great phone! Note at it's finest iteration. I upgraded my Note 20 Ultra 5g to the S22 Ultra 5g and it exceeds my expectations. So many things refined and lots of new features make this an amazing upgrade to all Note lovers.
Written by a customer while visiting Samsung US
Customer Rating
4
The camera is unbelievable
on February 17, 2023
Posted by: TANK57
[This review was collected as part of a promotion.] I use my S22 Ultra mostly to stream videos and take some photos. Streaming is seamless using wifi or 5G. Taking photos with this is so much fun! It takes a little practice because the zoom is so powerful! Check out this moon pic I took with this phone. Because of the stylist, the buttons are only on the right side of the phone, which takes a bit of getting used to. It's definitely worth it because the stylist has so many cool features. You can use the button on the stylist to take a picture. If you set up the phone to take a group photo INCLUDING YOURSELF, all you have to do is frame the group, then jump in the photo and start snapping pics! Nobody is left out! The sound quality is ridiculously awesome! You can actually experience surround sound! And there are times it's so loud that you have to turn the volume down! The battery life is second to none. 9 out 10 nights I remember to plug it in to charge over night. After streaming all day, the battery might be as low as 20% by the time I get to bed. Every once in awhile I'll bump the plug out of the wall and in the morning it will show 15% charge. I'll plug it into a superfast charger and it'll charge to 100% in a little over an hour. 4 stars instead of 5 is because of screen shots. The only way to screen shot is to swipe right to left using the side of your palm. Some apps, web pages or if you zoom in, the screen slides off center instead of just taking the screen shot. I love this phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ultra
on February 17, 2023
Posted by: Tanner9703
[This review was collected as part of a promotion.] I use my s22ulyra for all my daily personal and work tasks. From emails to candy crush this phone covers it all. Awesome camera and display. It is quite a large phone it does take some getting used to but the features make it worth the struggle.
Written by a customer while visiting Samsung US
Customer Rating
5
The Salmon Colored Phone
on February 17, 2023
Posted by: Salmonboi93
[This review was collected as part of a promotion.] I thought the red version would be more of a rich red, but this online only color looks salmon, and that's a color that has grown on me. The phone is fantastic, everything from the Note9 is here except the headphone jack and pulse reader, but the upgrade from the 9 was worth it. I use a dongle if I need the audio jack and I use my fingers to check my pulse.
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features my phone has
on February 18, 2023
Posted by: Betty22
[This review was collected as part of a promotion.] I love all the features my phone has and explore all it has to offer
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely impressive!
on February 18, 2023
Posted by: RogerS
[This review was collected as part of a promotion.] I work with this phone every day, excellent camera, in games they have impressive performance. Super fast and is quite resistant. It is one of the best purchases I have made in my life. Highly recommended!
Written by a customer while visiting Samsung US