Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Cute but camera issues
on January 29, 2023
Posted by: Ki23
from North carolina
Expertise:Expert
I've had this phone for almost a year now. It's been good. But a couple months ago the camera started glitching/freezing, sometimes it says camera failed. I love the burgundy color and all the features, battery had no problem..but I'll definitely be changing it, for me the camera it's everything.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 30, 2023
Posted by: Chriztene
from Okc
I bought recently and l love it!! Very satisfied 😌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
My first Galaxy
on January 30, 2023
Posted by: Riesse
from Houston Texas
I've been wanting a Samsung Galaxy since the Note 5. I finally found myself in the position where I needed a top of the line phone for work. The Galaxy S22 Ultra has worked beyond expectations at first. Here recently I have had a bit of lagging in speed even after clearing up unwanted files.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but . . .
on January 30, 2023
Posted by: Ladynole73
from Holly Springs, NC
Expertise:Intermediate
Love the phone. Battery is ridiculous. Have to recharge at least 3x daily. Problem began within 3 months. Did every thing suggested just kept getting wirse.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, January 31, 2023
Hi Ladynole73,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
any time pop up note pad , legal quality doc scan
on January 31, 2023
Posted by: chadderbob pepperjack
I bought the s22 ultra I love it! It is so easy to use for my work pothead pen out and a note pad pops up even if thacreen is off and your phone is locked! You can also get legal quality scan documents with your s22 ultra ! I need that alot for doctor reports and stuff for my work it's ready grate I would be lost with out it so lost that I bought 2 of the s 22 ultra one for work and one for personal use!
Written by a customer while visiting Samsung US
Customer Rating
5
pop up any time note pad!
on January 31, 2023
Posted by: Chadderbob Pepperjack
I love my s22 ultra ! I love it so much I bought 2 of them one for personal and one for work!
Written by a customer while visiting Samsung US
Customer Rating
5
POWERHOUSE
on January 31, 2023
Posted by: Digitalx313
from Detroit,MI
Expertise:Expert
Been buying Samsung flagships for about 8 years now and I thought the Note 20 Ultra was the best phone they ever made! It was until they created the S22 Ultra! This phone is absolutely AMAZING in every way! Im a camera fan and have seen Samsung make it better every year and this camera setup is second to none...and now we have Expert Raw which makes editing a blast and a huge forward leap in quality...the screen is amazing but Samsung has always made the best screens and the vision boost is very cool and helps in sunlight...the power of the phone makes EVERY app on google play run with ease and majority of gaming you can run at full tilt...looking forward to see what the S23 Ultra has in store but for now Im VERY SATISFIED!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No charging adapter
on January 31, 2023
Posted by: danh
from Florida
There is no charging adapter, have to buy at other place.
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, February 3, 2023
Hi Danh...Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we continue leading the charge on innovation. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. If you need any assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US