Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1
Great Camera
on December 23, 2022
Posted by: LoyaltoDriods
from Florida
I got my S22 Ultra about a month ago after using my S10 for while. I really like the new design and upgraded camera performance. I also like the pen that came with it, but the performance and battery compatibility is very sub par. I definitely prefer the Samsung over iPhone and hoping the next Samsung Andriod can surpass any future iPhone. Ive had to restart my phone many times and I haven't even used a quarter of the memory storage.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 29, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help elongate the battery life of your device. Also, it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help elongate the battery life of your device. Also, it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
S22 Ultra factory unlocked
on December 23, 2022
Posted by: PT salt life
from USA
Expertise:Intermediate
[This review was collected as part of a promotion.] Works seamlessly with Straight Talk. Moved my sim from the old phone to the new one and everything switched without issue. Samsung app to transfer all my old files worked perfectly.
I expected a little longer battery life, but i do have battery protection turned on (limits battery to 85% capacity). I can get through most of a day with one charge, but if it's a heavy internet day, I need the charger.
Camera function is somewhat disappointing. My wife uses Apple and their cameras just beat the ones Samsung uses. My photos are fine on screen, but they show a lot of graininess if your try to expand them. With the 108 megapixel and telephoto lenses, i was expecting a significant improvement over my old A71, but it's not there. The other flaw is camera speed. The automatic settings are just too slow while using manual mode is cumbersome.
The screen is vibrant. The stylus makes things easy, especially if you're fingers are cold or you need to be more precise.
Overall, I'm pleased with most features of the phone. Hoping Samsung puts more effort into the camera.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect machine
on December 23, 2022
Posted by: Anonymous
from Wayne PA
Expertise:Expert
[This review was collected as part of a promotion.] Last wish , bring the XDSC card back, 128GB is basically useless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy ever full stop
on December 23, 2022
Posted by: TheGreeneGod
from St.Robert, Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I ordered this phone as soon as I heard about it. Coming out of having the s20 and 21 lineup the only thing it needed was this amazing spen. The camera as well is beyond out of this world and don't get me started on the customization features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on December 23, 2022
Posted by: J The S22 Fan
Expertise:Expert
[This review was collected as part of a promotion.] Just got this and am loving the responsiveness of the phone. Super snappy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone created.
on December 24, 2022
Posted by: Chaparito
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I am being a Sansung customer for more than 10 years. About 3 months ago I took advantage of the Samsung exchange program, so I exchange my wife's and my s21 plus for this phone, I am happy with my decision, and I haven't found anything to be disappointed with. All of my family have iPhones, I feel this phone it's superior to their phones. Excellent picture quality, clear sound, good quality Spen faster performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever owned
on December 24, 2022
Posted by: Ercast
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I ended up buying this phone month and a half ago. I prior had a Galaxy NOTE 10+. I was truly waiting for the s23 ULTRA
but I had an accident and broke the phone completely. so either pay the phone deductible or get a new one. I opted for the latter.
I'm glad I did. this phone has everything I need plus some pretty cool new features.
honestly, I'm into quality pictures so now that I know that the new S23 ultra is going to have a 200mp camera and a Snapdragon quad-core processor is bittersweet, but a 140mp camera really does the job and I love the fact that a S-pen still there.
anyway. very happy about this purchase and will keep this phone for a few years of course, before I trade it for a new one.
but I had an accident and broke the phone completely. so either pay the phone deductible or get a new one. I opted for the latter.
I'm glad I did. this phone has everything I need plus some pretty cool new features.
honestly, I'm into quality pictures so now that I know that the new S23 ultra is going to have a 200mp camera and a Snapdragon quad-core processor is bittersweet, but a 140mp camera really does the job and I love the fact that a S-pen still there.
anyway. very happy about this purchase and will keep this phone for a few years of course, before I trade it for a new one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 24, 2022
Posted by: Biscuit
from United States Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I think the phone is amazing, balrey any bugs. But I do have trouble with the battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US