Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Futuristic
on December 16, 2022
Posted by: Lrops
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought S22 Ultra almost a year ago, and previously owned an S6, S8, and S10. Always loved Samsung for its android UI, and top-of-the-line camera.
As of today phone works perfectly, but not everything that perfect as it looks. I always got annoyed by the new nice features which I liked but they are not polished as they should be for a phone of this price. The software keeps getting better with time, but it's not perfect compared to Apple. I still recommend this phone, because I love freedom and with the S pen from the Note series it got even better. 8-10 Softwere related.
As of today phone works perfectly, but not everything that perfect as it looks. I always got annoyed by the new nice features which I liked but they are not polished as they should be for a phone of this price. The software keeps getting better with time, but it's not perfect compared to Apple. I still recommend this phone, because I love freedom and with the S pen from the Note series it got even better. 8-10 Softwere related.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 17, 2022
Posted by: Lennyn
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Been having it for some months and its the best phone i have got
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why would you want anything else?
on December 17, 2022
Posted by: Zacpaul21
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This phone is absolutely amazing. I don't know how Samsung just keeps getting better. The screen is crisp and vivid. The camera like always is amazing. The phone is super fast and quick. I've always needed a beefy phone because I own 3 business. This is my personal phone and business phone x3. Honestly hands down, there is no better phone on the market. It's crazy how good this is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it so much
on December 17, 2022
Posted by: Ashli
from Andover, ma
Expertise:Expert
[This review was collected as part of a promotion.] I love my phone so much I actually might not upgrade it for the 23 ultra.. the next phone will have to be a show Stopper for me to trade it in!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Robust and dependable
on December 17, 2022
Posted by: Corythug
from Jacksonville
Expertise:Expert
[This review was collected as part of a promotion.] My S22 Ultra has been to be the most robust and dependable phone that I've owned since 1995.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It's a brick!
on December 17, 2022
Posted by: Lunchmoney 26
Got it in February loved it till June it hasn't worked right since was my first and last samsung unless somebody makes it right.
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on December 17, 2022
Posted by: Lisaa12
from Dothan,al
[This review was collected as part of a promotion.] I bought few weeks ago. I LOVE THE CAMERA AWESOME AWESOME CAMERA. BATTERY LIFE IS NEEDS WORK. BUT SO FAR I AM IN LOVE
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 17, 2022
Posted by: Powerfreaks
from Hastings,ne
Expertise:Beginner
[This review was collected as part of a promotion.] I just got my phone. 1st update since S7 edge came out.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US