Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Galaxy S22 Ultra - unlocked
on December 13, 2022
Posted by: Debbie
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone about 2 weeks now, love it. Moved from Note 8 and have not had a problem adjusting to the move
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Misleading color but great phone
on December 13, 2022
Posted by: Duane
from Charlotte
Expertise:Intermediate
I ordered the phone in Red and because of the color I had to wait almost 2 additional months. I can't lie tho, calling the phone Red is awfully deceiving. It looks more Pink than Red. Very disappointed in the color. In terms of a phone tho it's great. It's fast, great graphics, great camera and some nice features. I've had the phone ~8-9 months and I haven't really had an issue with it. Asides from the color, great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on December 13, 2022
Posted by: Lani
from Clearlake, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since July and I love it. Definitely recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Competition
on December 13, 2022
Posted by: inkd
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Coming from the Pixel 7 Pro, I can honestly say - the S22 Ultra has it beat with the same specs. Fit & finish, performance, cameras, photo editing, video - the S22 Ultra is superior + the s-pen. It's not that I would recommend the S22 Ultra - I have - they love it too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 13, 2022
Posted by: DMSLYR
from Dedham, MA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone about 4 or 5 months ago. I love it! My second Samsung phone. Most likely not going to be my last.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very fragile made ..
on December 13, 2022
Posted by: Agal0015
from Riverside CA
Expertise:Intermediate
I upgraded from s21utra to this and i really regret it .. battery dies way faster than my old phone ! , and the plastic on the phone behind cracked 5 days after getting it just with being in my pants pocket , even tho my phone been with a case since day 1 ... and phone overall lags very often .
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 16, 2022
Hi Agal0015,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has great features woow
on December 13, 2022
Posted by: Junior
from Batavia ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Got mine few weeks ago and I'm in love with it wouldn't trade for anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 13, 2022
Posted by: Benbjammin13
from West Oalm Beach, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 months ago and I am very happy with this product. The battery doesn't last as long as my S20+ but the features and the speed is worth it. It is able to fast charge wirelessly which makes it convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US