Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Love the Camera!
on December 4, 2022
Posted by: Suprm4n
from Salinas Ca
Expertise:Expert
[This review was collected as part of a promotion.] I bought it right when it came out for an amazing deal! Now im in love with te camera it takes such good pictures i really enjoy using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed..No memory card slot
on December 4, 2022
Posted by: Allen
from Atlanta
Expertise:Intermediate
Decent camera upgrade. Great screen. However, no memory card slot and still no heart rate checking ability like the S10 and previous models.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 6, 2022
Hi Allen,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We are pleased you're enjoying the camera and screen! The Galaxy S22 Ultra is also available in 256GB and 512GB, if you'd like it with a larger storage capacity. Please reach out to Samsung Support, attached below, for further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We are pleased you're enjoying the camera and screen! The Galaxy S22 Ultra is also available in 256GB and 512GB, if you'd like it with a larger storage capacity. Please reach out to Samsung Support, attached below, for further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 4, 2022
Posted by: Fveloz59
from Hoquiam Washington
Expertise:Expert
[This review was collected as part of a promotion.] Recently bought this phone 2 weeks ago after 6 years of having my old S7 and its definitely an upgrade, still trying to learn all the new features but am really loving the camera and just how much smoother things are running
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
High quality phone, lots of features, not perfect
on December 4, 2022
Posted by: mwsupra
from Apopka, FL
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from a OnePlus 7 Pro. I like the addition of a stylus and its much more responsive. However I'm surprised Samsung doesn't have faster charging like the OnePlus series. It's also missing easy screen gestures that are pretty common like turning on the flashlight. Also I don't feel I got enough value per dollar spent compared to OnePlus as this phone is at a premium price.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Clear display quality
on December 4, 2022
Posted by: Eaglemay
from Pleasanton CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I just bought S22 ultra week ago and finally got it yesterday. My previous model Note 9 was good but this one is better, more clear and wider screen. But why there is only one s-pen????
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hi Eaglemay,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate you feedback as we continue to bring our consumers the best in product design and functionality. We are thrilled you're enjoying your new purchase! I've attached a link to accessories for your device. In it are a couple S Pens you can choose from if you'd like an extra one. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Accessories, Chargers & Cases | Galaxy S22 Ultra | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate you feedback as we continue to bring our consumers the best in product design and functionality. We are thrilled you're enjoying your new purchase! I've attached a link to accessories for your device. In it are a couple S Pens you can choose from if you'd like an extra one. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Accessories, Chargers & Cases | Galaxy S22 Ultra | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on December 4, 2022
Posted by: Jibbyjam
from Albuquerque, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 months ago. I haven't had any issues with it. It takes amazing photos, and it's super quick doing everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great features!
on December 4, 2022
Posted by: Shoun
from Tallahassee, Fl
I brought this phone some months ago and I can say so far so good. I love the live messages, AR zone, split screen, and S pen.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on December 4, 2022
Posted by: Nighthawk
from Pasadena, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device a few months ago and have had zero issues with it. It works flawlessly and smoothly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US