Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone for Fen 1
on November 29, 2022
Posted by: Waiyann
from Orlando
Expertise:Expert
[This review was collected as part of a promotion.] I got it in when my pixel 6 pro got stolen. So I've experienced both the best android has to offer. They both have some issues the galaxy is fast with good battery life. I wish it had some quality of life features the pixel has but everything else is good. Cameras are comparable Samsung is better in the day time the pixel at night.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone if you’re ok with battery anxiety.
on November 29, 2022
Posted by: MBerm
from Des Moines
Expertise:Intermediate
I bought one had it a couple of months, got rid of it. I then bought a second one had a couple of months and ditched it again. The battery life is beyond horrendous. Everything else was very good. I had to recharge at least 2 times daily. I really wanted to keep it as the SPen is great and the Microsoft compatibility is a fantastic feature. But the batter was just too bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi MBerm,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we aim to innovate and improve on the design and functionality of your products. I've attached a few links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we aim to innovate and improve on the design and functionality of your products. I've attached a few links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great features poor battery
on November 29, 2022
Posted by: Road tripper
from Des Moines, Iowa
Expertise:Intermediate
It's a good phone. I switched back to Samsung from Apple. I'm so glad I did. I find android more user friendly. The only problem is the battery life. It's very poor. It doesn't take much to drain it. I keep multiple chargers around.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want AND MORE!!!
on November 30, 2022
Posted by: Atari
from Phillips, Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 6 months ago to replace my s20 ultra 5g. I didn't know if I would really notice a difference or not. The S20 ultra 5g already has top of the line hardware. I was amazed to see how much faster and smoother the phone ran all my apps and games. I game heavily and have all settings maxed out in game. It never lags. Not to mention the latency! 6ms on wifi! Amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 30, 2022
Posted by: Amedee
from ME
Expertise:Intermediate
Very happy with new phone including built-in stylus. Get all my email and interact with friends on Social media
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on November 30, 2022
Posted by: Cfranco
from Auburn GA
[This review was collected as part of a promotion.] First upgrade in forever and I absolutely love this phone.
The camera quality and speed of the phone is fantastic.
The camera quality and speed of the phone is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 1, 2022
Posted by: Alyk21610
from Ny
Expertise:Expert
[This review was collected as part of a promotion.] Quite happy with this phone. Only had it a few days though.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery life
on December 1, 2022
Posted by: Joey
from San Francisco
Expertise:Expert
[This review was collected as part of a promotion.] The first phone I've ever had that I only need to charge every 2 days and get to enjoy it's beautiful screen and performance. Had usbc Charging port so it fits right in with the standard cable around the world very easy to find Charging opp when in need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US