Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great Phone
on November 9, 2022
Posted by: Shorty
I replaced my broken s10e and I love my s22 ultra so much faster like a new toy it is a great phone apps are great also
Written by a customer while visiting Samsung US
Customer Rating
1
Bad decision
on November 10, 2022
Posted by: Disappointed
from AL
Expertise:Expert
Major dropping the ball. 5G connection doesn't stay connected. Too much like iPhone. Less Android and more Samsung interference
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22 Ultra. We value your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a couple links that should help concerning the connectivity of your device. Also, a link to One UI, which will allow you to customize your Galaxy experience the way you like, and design it to express yourself with the tips of your fingers. Please reach out to Samsung Support if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
One UI | Samsung US
Thank you for your review of the Samsung Galaxy S22 Ultra. We value your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a couple links that should help concerning the connectivity of your device. Also, a link to One UI, which will allow you to customize your Galaxy experience the way you like, and design it to express yourself with the tips of your fingers. Please reach out to Samsung Support if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
One UI | Samsung US
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S2 cellphones have a camera that's as
on November 10, 2022
Posted by: Ronnie
I have been studying the difference between the Samsung S2 Android cellphones with the Samsung S2 cellphones and there's only a minor difference between the both of them and mostly it's so the price! I really want to purchase the Samsung S2 cellphone right now
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on November 10, 2022
Posted by: J Mo
from Pittsburgh, PA
Expertise:Expert
Hands down the best phone ever. The camera is amazing and I love the pen with all of its functions.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on November 11, 2022
Posted by: Matt
Expertise:Intermediate
Their phones are getting worse and worse, yet cost more and more. The is sucks. If it loses service, it doesn't get it back for at least 10 minutes regardless of actual signal strength. A few times it took 30 minutes to come back. Or you can power cycle your phone every time. It's insane that things cost this much and suck so bad. They're designed to fail or be unusable within a year or two.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 14, 2022
Hi Matt,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. All critiques are valuable as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the connectivity of your device. Also, it sounds as if your device is still under warranty, so I've attached our warranty department below. Please reach out to them and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. All critiques are valuable as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the connectivity of your device. Also, it sounds as if your device is still under warranty, so I've attached our warranty department below. Please reach out to them and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase
on November 11, 2022
Posted by: Lingood
from Jacksonville, Fl
Expertise:Intermediate
I bought this a week or so ago. Still getting used to it. I don't care for the distorted emojis however. They look good until you add them to you text msgs. Not like the clear images I got with my Galaxy 8+. But overall, this is a great phone. I love the size. The camera is impressive. I'm still learning of all the potential benefits the phone has to offer.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on November 11, 2022
Posted by: D nice
from Midland tx
Expertise:Intermediate
It's perfect in every way that I need it to be, size speed, and the pin is extra cool!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22+ BEST ever!!
on November 12, 2022
Posted by: Gail
Expertise:Intermediate
I've had my Samsung galaxy s 22+ plus for almost a year now and I love it. It is by far the best phone I have ever had. Little glitches have arose lately, yet after Googling the issue, it was fixed as good as without ever opening the case! BRAVO Samsung! You knocked it out of the park with this one! A little pricey but hey, if that's my only complaint thusfar, I am doing great!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US