Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
The phone good it lacks performing and speed
on October 29, 2022
Posted by: Ram Zolo
from Grand Island, Nebraska
[This review was collected as part of a promotion.] I bought this product and it was pretty good but it can be better
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 1, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached a link that should help with the speed of your device. I've also linked some videos from our YouTube channel that show some of the awesome features of your device. Please reach out to Samsung Support, for any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached a link that should help with the speed of your device. I've also linked some videos from our YouTube channel that show some of the awesome features of your device. Please reach out to Samsung Support, for any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
It's great in some ways
on October 29, 2022
Posted by: Kenneth
from Oregon
Expertise:Intermediate
I like this phone, it's definitely an upgrade comparing it to my older devices like my Note 8 I used before. But I was surprised that I was not able to find an SD card alot anymore, because that was a very useful feature that could give you a lot more extra space and move stuff in and out of the phone the nice way, and sometimes my Mobile service just stops working sometimes (freezes) unreasonably. Besides that the performance is good, the Mulitasking is a bit concerning, it becomes a little bit laggy for some reason despite having a good chip. The battery life is not too bad, not the best though.
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 30, 2022
Posted by: MrData
The best phone on the market hands down and the ability to Power Share is incredible
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 30, 2022
Posted by: Jrw8785
from Delaware
[This review was collected as part of a promotion.] Had the s21 ultra before upgrading and it was the best decision I made.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 30, 2022
Posted by: Frank 252
from Az
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a couple months ago and I love it and all the features that come with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Expensively unimpressive.
on October 30, 2022
Posted by: Abqchad
from Albuquerque
Expertise:Intermediate
The phone is clunky and restarts on its own. For being the top of the line Samsung it is not very impressive.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 31, 2022
Hi Abqchad,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should be of help with your device restarting. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone or tablet reboots repeatedly
smsng.us/Warranty-Info
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should be of help with your device restarting. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone or tablet reboots repeatedly
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 30, 2022
Posted by: Codyjames14
from Akron, OH
Expertise:Expert
[This review was collected as part of a promotion.] Definitely would buy again. Great phone with great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 31, 2022
Posted by: Jbvo
from Iola, wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] I loved my note 10± but this is a bit better. I would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US