Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
The most amazing phone
on October 23, 2022
Posted by: EJV96
from Hialeah, Florida
Expertise:Expert
[This review was collected as part of a promotion.] The best features you could want in a mobile phone combined with a spectacular design makes you fall in love with Samsung. I'm lovin 'it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it is the best phone I've ever owned .
on October 23, 2022
Posted by: Little_beautiful2
from Santa Fe, NM
[This review was collected as part of a promotion.] Had it almost 2 months it hasn't disappointed so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Manufacturer defect
on October 23, 2022
Posted by: Hdyeb 22
from Idaho
Expertise:Expert
Speakers came out of the box with a crackling sound, couldn't even understand voices out of it
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 24, 2022
Hello,
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, bad "upgrades"
on October 23, 2022
Posted by: 903SafeCracker
Going from the Note 20 Ultra to the S22 Ultra, I was disappointed. The camera quality is not as good. Clarity is close, but the zoom capability is quite subpar on the s22. It seems to be a lot slower than the Note 20 also. I am not impressed and I most likely will not be getting another one. Also, I am quite disappointed with the removal of the microSD slot. Bad move on Samsung's part. Otherwise, the phone is big, fast, fragile and still superior to most others.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s22 ultra
on October 23, 2022
Posted by: TechSabby
from Washington Dc
Expertise:Expert
[This review was collected as part of a promotion.] Great camera, however, there are many glitches presented when you are recording videos. It might record for a minute them due to an error with the software it might not even save the film. The resolution of and screen and camera are great however the curves of the phone does not permit for having a good quality screen protector. Also, the US version of is Samsung phone is not good at all due that it only allows one sim card. It should be a dual sim card as they worldwide counterparts, but they don't do that:s
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 23, 2022
Posted by: Rocloc
from Rochester New York
Expertise:Expert
[This review was collected as part of a promotion.] I have always used Samsung and every year when I upgrade the devices get better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 23, 2022
Posted by: Sam Maga Man
from Jacksonville Florida
Expertise:Expert
I have had my Galaxy S22 Ultra for 8 months and I have loves every moment with my phone. It has not failed me one time. I use it for work and pleasure. Camera features are awesome and having stylus for people to sign their name is great, too! Everyone who sees my phone ask about it. I am able to do most of my social media on it as well! Thanks Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well balanced smartphone
on October 23, 2022
Posted by: Sango
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this couple of months ago and overall it is good. Performance wise it's great but it is a bit heavy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US