Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
S22 Ultra
on October 18, 2022
Posted by: Gee eM
from Park City, UT
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone 7 months ago and absolutely live it. Screen is great for watching videos. Picture quality of camera matches professional cameras. Love the 100x zoom. And excellent device. Very reliable and very well built.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone!!
on October 18, 2022
Posted by: mondorondo
from BROWNSVILLE, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from a Samsung Galaxy S10+ and find this phone to be far superior in every way. The screen is vibrant and big. The performance on this phone is quick and fluid. The cameras are insane and look really good even when zooming in! I've been using this phone for the last 3 or so weeks and can't find anything bad about it. The S pen is a plus! The customization on this phone is great too! I like that it has a 6 on the wifi icon if you are connected to a WiFi 6 router. That is something I havn't noticed on other phones/devices. Overall, this is a great high-end modern smart phone that has everything you need and then some. I would recommend this phone to anyone looking for a versatile powerful device.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Get the S21 Ultra instead
on October 18, 2022
Posted by: Matt
from Atlanta, Ga
Expertise:Expert
Ive had my S22 Ultra for about a month and I hate it. I wish I could go back to my S21 Ultra. Ive even considered jumping ship to iPhone. Ive got the same issues all the other 1 stars have had. Battery, overall performance, poor data transfer from my old device to my new one. The OS seems more clunky, sound performance is poor, bluetooth connectivity drops in and out, etc. I upgraded through my carrier and when I finally inquired about sending it back Id missed the cut off by 3 days.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 20, 2022
Hi Matt,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery and connectivity. Also, it sounds as if your device is still under warranty, so that's linked below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery and connectivity. Also, it sounds as if your device is still under warranty, so that's linked below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It's major improvement on the samsung galaxy s6
on October 18, 2022
Posted by: Michael
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone because I saw the commercials for the new samsung galaxy s22 ultra and thought it was worth it compared to the samsung galaxy s6 that I had its a major improvement over the other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The near perfect android
on October 19, 2022
Posted by: Woodgrain
Expertise:Expert
[This review was collected as part of a promotion.] It's almost perfect. If it had flat edges like the regular and plus versions of the s22, I would never need another phone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Premier Android experience
on October 19, 2022
Posted by: Raymond
from Elk Grovw. Ca
Expertise:Expert
[This review was collected as part of a promotion.] Had this phone for about 4 months now and I have zero complaints. Samsung offers the best mobile experience on the market for often times a discount. I also didn't realize how useful the S-Pen is as I use it a lot more than I thought I would. I use the S-Pen for jotting down quick notes, annotating pictures, or even taking pictures/video. You cannot go wrong with the S22 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature-Rich and Everything You'll Need
on October 19, 2022
Posted by: aTechE
from California
Expertise:Expert
[This review was collected as part of a promotion.] I bought this during July and my initial experience already had me pleasantly surprised. The design is minimalistic and clean while also having the perfect look everybody wants. Performance has me satisfied when my phone isn't forced to throttle, I hope that is fixed soon. The features in this phone include everything anybody would want, and it does it quickly and efficiently. Aside the freedom that already comes with Android, Samsung One UI pushes this to the limits and unlocks the full potential of your phone. Features I love are Modes and Routines, everything GoodLock, Edge Panels, Bixby, Samsung Pass, the best Link to Windows experience, Samsung DeX, Secure Folder and Samsung Cloud. These features help Galaxy devices be themselves like no other phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone ever
on October 20, 2022
Posted by: Shajeejalali
from Houston Tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought it 8 months ago and it's working perfectly fine and I'm loving everything in it. The best part is the camera. The kind of picture and videos it takes is unreal way ahead of its competition. Can't be happy enough with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US