Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great phone
on October 14, 2022
Posted by: Jhin
from Savannah Georgia
I love this phone it's basically a computer.its a good price on here
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 14, 2022
Posted by: Nick
from Strattanville, pa
[This review was collected as part of a promotion.] I just got my phone today and I'm already in love with it. It takes such amazing pictures and it's so easy to hook up to my galaxy watch. I would definitely recommend this phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung you never cease to amaze!
on October 15, 2022
Posted by: StJoeRandy
from St. Joseph, MO
Expertise:Expert
Had the phone for 2 months now and absolutely love it performs above expectations on all fronts. Samsung you did it again.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S-Pen rules!
on October 15, 2022
Posted by: VanMan
from Cedar Falls, Iowa
Expertise:Intermediate
Love this version, because it has the S-Pen included. I drive for DoorDash, and when I have to deliver alcohol or other items where the recipient has to sign for it, the S-Pen is a godsend rather than people using their fingers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No memory is a problem
on October 15, 2022
Posted by: Parco
from Houston Texas
Expertise:Expert
I am very disappointed with Samsung that they got rid of the memory card slot. I buy Samsung for the additional memory card. Now that they are all the same Samsung will not be my phone of choice anymore.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Parco,
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. Below I've linked some videos from our YouTube channel that highlight some of the awesome features of your new device. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. Below I've linked some videos from our YouTube channel that highlight some of the awesome features of your new device. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on October 15, 2022
Posted by: Beyond Frustrated
from PA
Expertise:Intermediate
The worst experience I've ever had with a Galaxy phone. It won't receive group texts with pics or texts with pics. It allows me to send a pic every now and then. tech support couldn't resolve it. Same issue with 2 GS22Ultras. returned the 1st one, 2nd one has same issue. DO NOT BUY. I want to throw this piece of crap through a wall!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hello,
Thank you for review of the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for review of the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Note ever!
on October 15, 2022
Posted by: Humaid
from Des Plaines, IL
Expertise:Expert
[This review was collected as part of a promotion.] Been a true loyal fan of Note since Note 1, then Note 2, Note 5, Note 8, Note 20 and now this S22 Ultra (Note 22). It's their best of all the previous Note generations. They have refined the phone so incredibly that it has everything thay you would ever need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great but...
on October 16, 2022
Posted by: vantran_j
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] The only 2 gripes I have are:
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
Otherwise it works great, nice color and the S Pen is a nice bonus.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US